Training Analyst, CVS Health

CVS Health

Location:
United States, Monroeville

Category:
Education

Contract Type:
Employment contract

Salary:

43888.00 - 85068.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Manage and maintain department training programs, including new hire onboarding
Host monthly check-ins and upskill meetings with department-specific trainers
Coordinate feedback surveys to assess training program effectiveness and identify areas for improvement
Collaborate with department leaders to identify and address training gaps
Update and maintain training curricula to ensure relevance and accuracy
Proactively recommend and implement changes to training programs as needed
Track and analyze training data to identify trends and measure program success
Step in to facilitate leadership and trainer development courses as required
Develop appropriate documentation for work processes, such as job aids, work instructions, quick reference guides, and simulations
Create and send colleague-level and leader-level communications as needed for system enhancements and other changes that impact new hire curricula and resources
Conduct regular audits of training materials and processes to ensure compliance with company policies and standards
Support cross-departmental projects by providing training expertise and ensuring smooth integration of new processes or tools

Requirements:

2+ years proven experience in curriculum development, instructional design, and training facilitation
Strong organizational skills and ability to manage multiple priorities effectively
Demonstrated ability to proactively identify and implement improvements
Proficiency in tracking and analyzing data to inform decisions
Experience with Articulate 360 suite or similar instructional design tools
Familiarity with project management principles and practices
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word
Must be able to commute to the Monroeville, PA office

Nice to have:

Experience in a healthcare or revenue cycle environment
Strong interpersonal and communication skills, with the ability to collaborate across teams
Previous supervisory or leadership experience helpful

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 09, 2025

Expiration:
June 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Training Analyst