Trainer

• Creation of new courses for our e-learning library to fill education gaps and programmes bespoke to client and business needs
• Sourcing best practice and new to market functionalities of current software and investigating alternatives on the market
• Staying current with e-learning trends
• Continued development of our training academy and current courses
• Managing client seat groups, course allocation and specific client requests, ensuring overall client satisfaction
• Reviewing current course material, updating where required and offering suggestions for improvement, internal skill gap analysis and employee progression review and development

• Demonstrable experience of working in an e-learning role previously
• Knowledge of software & design e-learning tools
• Designing and developing e-learning content, including bespoke programmes tailored to client and business needs
• Managing client training groups, course allocations, and handling specific client requests efficiently
• Providing excellent client support, resolving concerns promptly, and ensuring a high-quality learning experience
• Working awareness of WCAG requirements

Experience in aviation, hospitality, luxury fashion, oil & gas, corporate jet world, energy, construction, sports, rail, public sector, healthcare, security

• 25 days annual leave plus bank holidays
• Pension
• 9 day working fortnight
• Flexible working hours