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Deliver foundational and process specific training in mortgage underwriting and evaluate the trainee performance. Much of the role will entail all L&D specific tasks from content creation to delivery of training to batches of all sizes. Engagement will vary form novices to underwriting domain to experienced staff.
Job Responsibility:
Deliver foundational and process specific training in mortgage underwriting and evaluate the trainee performance
Much of the role will entail all L&D specific tasks from content creation to delivery of training to batches of all sizes
Train staff on the basics of US mortgage industry and cover functional aspects of Loan Originations, Underwriting, Closing and Post closing, Servicing, Default Servicing and Title Industry
Trainee staff on loan processing concepts that includes reviewing 1003, identifying and understanding the initial submission of documents
Expertise in training Underwriting concepts such as reviewing eligibility across Income, Credit, Collateral analysis, Assets
Have wide knowledge of loan conditions and the supporting information or document to remediate those conditions
Must be aware of and be able to train staff on compliance, regulatory standards and guidelines
Be proficient at creating training manuals, document SOP, Work-flow diagrams, AS IS, TO BE processes & drill down to keyboard level Instructions
Create Training content in PPT, Word, and E learning tools
Coordinate with various functions to for execution of training responsibilities
Requirements:
Must have training experience of handling small to large size batches
Must have experience in training teams, transitions & operations management
Over all 5+ Years of work experience
Should be a graduate in any domain
Advanced working knowledge of MS Office (esp. MS Excel) suite of products skills
Excellent written & verbal English communication skills
Excellent people management and stake holder management
Excellent Classroom Management and Facilitation Skills
Nice to have:
Any Learning and development related course or certification will be a plus
Experience in Post-Close/Investor Audits/Correspondent channel would be an added advantage