Trainer & Quality Specialist Jobs

Quality Assurance Specialist for Contact Centre

We are looking for our next QA specialist for Contact Centre, main activities in...

Location

Mexico , Ciudad de México

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience on Contact Centre: Quality Assurance supervisor or similar
1-3+ years of experience in a Contact Center environment, preferably in a Quality Assurance (QA) or Coaching role
Demonstrable prior experience monitoring and evaluating customer interactions (calls, emails, chat)
Experience conducting calibration sessions with leadership and training teams is highly desirable
Exceptional Attention to Detail: Must be meticulous in evaluating interactions against complex criteria
Strong Analytical and Critical Thinking Skills: The ability to be objective and data-driven in assessments
Outstanding Communication Skills (Written and Verbal): Essential for delivering clear, constructive, and professional feedback to agents and creating comprehensive reports for management
Coaching and Interpersonal Skills: The capacity to deliver feedback empathetically and motivate agents to improve their performance
Time Management and Organization: Ability to manage a high volume of monitoring tasks and meet deadlines
Problem-Solving: Proactive approach to identifying and proposing solutions for quality or process gaps

Job Responsibility

Monitor and evaluate agent-customer interactions (calls, emails, chat, etc.) to assess adherence to quality standards, policies, and procedures
Conduct call monitoring and scoring using established quality scorecards and evaluation criteria
Provide constructive and actionable feedback to contact center agents based on evaluation findings to drive performance improvement
Participate in calibration sessions with team leaders and trainers to ensure consistency and objectivity in the evaluation process
Analyze quality metrics (e.g., quality scores, Customer Satisfaction (CSAT), First Contact Resolution (FCR)) to identify trends, root causes of issues, and areas for improvement
Prepare comprehensive quality reports and performance analyses for management and relevant stakeholders
Collaborate with the Training and Coaching teams to develop and recommend targeted training programs based on identified skill and knowledge gaps
Assist in the development and maintenance of quality assurance standards, scorecards, and process documentation (SOPs)
Ensure agents comply with regulatory requirements and company policies related to customer interactions and data privacy
Identify and report systemic operational or process issues that impact customer experience or agent performance

Fulltime

Field Team Manager

The Field Team Manager is responsible for supporting clinical field team members...

Location

United States , Overland Park

Salary:

Not provided

Aria Care Partners

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
2-3 years’ experience preferred
Management experience preferred
Dental office management preferred
Problem solving
Customer service
Planning/organizing
Quality control/Attention to detail
Adaptability
Dependability

Job Responsibility

Ongoing performance management of all direct reports
Conduct and document disciplinary action as needed, up to and including terminations
Conduct 1:1’s with field team members
Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines
Collaborate with the Clinical Support Managers to ensure appropriate staffing levels are maintained
Coordinate ongoing training for existing field team members with Dental Systems Trainer
Interview and participate in hiring process for new field team members
Remain accessible to field team members throughout the day
Perform other duties as necessary

What we offer

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

Fulltime

New

Safety Manager

We are seeking a Safety Manager to oversee the design, implementation, and maint...

Location

India , Jamnagar

Salary:

Not provided

Randstad

Expiration Date

January 02, 2026

Requirements

Proven experience in a safety or control systems engineering role
Expert knowledge of EPKS (Experion Process Knowledge System), SCADA, and DCS platforms
Strong understanding of industrial safety standards and cybersecurity best practices
Excellent analytical and problem-solving skills

Job Responsibility

Lead the development and execution of safety protocols for SCADA and DCS systems
Conduct risk assessments and audits to identify potential vulnerabilities in control systems
Ensure all safety-critical systems comply with relevant industry standards and regulations
Collaborate with engineering teams to integrate safety-by-design principles into new projects
Manage incident response and provide technical expertise during safety-related events

New

Reach truck operator

Are you looking to continue your career as a Reach Truck Operator with a great a...

Location

Canada , Guelph

Salary:

23.00 CAD / Hour

Randstad

Expiration Date

February 06, 2026

Requirements

Valid forklift operator license
At least 2 years of experience on the Raymond Reach
Criminal background check will be completed
Minimum 1 year experience warehousing
Minimum 2 years of experience with the Reach truck
Ability to operate Reach truck operator safely
Must be able to complete a Background check
Comfortable with Computer use

Job Responsibility

Working independently as well as with others depending on the assigned task
Accurate order picking and products put away
Flawless operation of a Reach truck
Working in a fast-paced environment
Consistent communication with teammates and supervisors
Consistent manual lifting up to 50lbs
Standing, Bending, Walking for up to 8 hours a shift

What we offer

Straight day shift
Transit accessible
Competitive wage $23/hr
Weekly pay
Long term opportunity
4% vacation pay
High-potential for permanent employment

Fulltime

New

Chief Operating Officer

We are seeking an experienced and visionary Chief Operating Officer (COO) to lea...

Location

India , Indore

Salary:

Not provided

Randstad

Expiration Date

January 03, 2026

Requirements

10+ years of experience in a senior operational leadership role, preferably in the PropTech, Real Estate Investment, or BFSI sectors
Proven expertise in national-level team management and scaling operations
Strong strategic planning, financial acumen, and project management skills
Excellent interpersonal and leadership skills with the ability to inspire and drive results
Experience in revenue generation and operational excellence strategies

Job Responsibility

Develop and implement scalable operational strategies to support rapid growth across multiple cities
Identify inefficiencies and implement streamlined processes for enhanced productivity and cost management
Build and lead high-performing operational teams across multiple locations, ensuring cohesive collaboration
Drive revenue generation strategies in alignment with the companys business objectives
Collaborate with key stakeholders, including investors, clients, and internal leadership
Ensure full adherence to industry regulations and best practices
Develop and monitor key performance metrics to ensure continuous improvement
Develop and execute a strategic operational roadmap for national expansion
Drive continuous improvement in operational processes and resource allocation
Lead cross-functional collaboration with the sales, marketing, and finance teams

Fulltime

New

Production Lead

The first shift Production Lead at Ajinomoto Toyo Frozen Noodles is responsible ...

Location

United States , Portland

Salary:

22.00 USD / Hour

Ajinomoto Foods North America, Inc.

Expiration Date

Until further notice

Requirements

High school diploma or GED required
1+ year machine operation experience in a manufacturing environment required
6+ months leadership experience required
Basic knowledge of basic math skills
Ability to read, write, and communicate effectively
Demonstrated leadership skills, ability to effectively train, assign and monitor
Basic understanding of HACCP and food safety concepts preferred

Job Responsibility

Ensure that equipment is properly set up and that all other make-ready functions are carried out prior to the start of production
Oversee the activities of production team members so that quality, sanitation standards, safety standards, production procedures, and scheduling requirements meet standards
Assign work to production employees
Maintains discipline of employees under their jurisdiction
Prepare reports concerning activities as required on a daily basis
Monitor and communicate with processors continuously regarding the blending of raw material mixes
Monitor production processing records
Monitor inventory levels three (3) days in advance
Assures timely and proper storage of rework scrap
Train or delegate training of employees as required

What we offer

Medical, Dental, Vision insurance on DAY ONE
Company paid STD, LTD, and Life Insurance on DAY ONE
80 hours of vacation and 40 hours of sick time per fiscal year
401(k) Retirement Savings plan that includes company’s matching contributions up to 4.5%
Wellness reimbursement towards gym membership and/or exercise equipment
Referral bonuses totaling $750 when an employee refers someone to work with our company
Quarterly sales of product to employees

Fulltime

New

Hr & recruitment intern

Are you looking for hands-on work experience in a positive and thriving work env...

Location

Canada , Mississauga

Salary:

Not provided

Randstad

Expiration Date

February 28, 2026

Requirements

Students currently enrolled in a Human Resources Program (will be able to provide WSIB)
Personable and reliable
High level of energy and self-confidence
A strong work ethic and sense of commitment
Interest for all aspects of an HR Generalist
Students eligible to work for the Winter 2026 Term (January to April 2026)
Four (4) students flexible to work onsite full time *30-hours minimum or part time *20-hours minimum (per week)

Job Responsibility

Work on site with the client
Build candidate relationships
Assist the onsite managers in their daily activities
Understand client requirements and deliverables
Source talent to execute on client deliverables
Initiate references, and background checks
Assist with payroll
Assist with employee relations and engagement
Assist with health and safety incident reporting
Assist with orientation and on-boarding of new hires

What we offer

Develop a foundation for a successful career in the area of HR and Recruitment
Gain valuable experience and transferable skills (ie. responsibility, teamwork, flexibility, critical thinking, and communication)
Polish skills further through training, support, and learning opportunities
Receive support provided through a team of mentors, coaches ensuring you get the most of your time here at Randstad
Build confidence while improving your resume
Network and connect with valuable professional contacts
Potential for contract or full-time positions upon completion of the work term
A letter of reference from your manager upon successful completion of the program
Opportunity to work with an organization with strong social responsibility

New

Sanitation Tech I

The Sanitation Technician I will be responsible for safely operating and cleanin...

Location

United States , Toluca

Salary:

20.25 USD / Hour

Ajinomoto Foods North America, Inc.

Expiration Date

January 01, 2026

Requirements

A High School Diploma or its equivalent required
Experience in sanitation procedures in a food manufacturing plant is helpful
Good English communication skills (reading, writing and verbal) are essential to interface with co-workers, Team Leaders and Managers
Must be willing to work together with co-workers as part of a team
Must be self-motivated and able to work with little or no supervision
Must be able to frequently lift and/or move up to 50 pounds
Must be able to work in temperatures ranging from freezing to sub-freezing (coolers, freezers, etc.)

Job Responsibility

Safely operate and clean equipment as assigned
Handle chemicals to sanitize production equipment and clean the production area
Follow Sanitation Standard Operating Procedures (SSOP)
Perform minor disassembly and assembly of equipment to facilitate cleaning
Ensure plant sanitary conditions according to established food safety and quality standards
Disassemble, clean and sanitize production machinery, equipment, tables, bins, pans, utensils and other items
Clean and sanitize all floors, walls, ceilings, structures, drains, vents, evaporators, light fixtures, etc. within production and support areas
Ensure proper care of equipment during the cleaning process
Follow all safety guidelines (Chemical Safety, Lockout/Tagout, SSOP)
Report any unsafe conditions

What we offer

Regular pay increases at 3, 6, and 12 months provided attendance and performance are in good standing

Fulltime

Trainer & Quality Specialist

Metlen Group

Location:
Greece, Paianias

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
June 27, 2025

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