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Trainer - Proactive Services WA

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Woolworths Supermarkets

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Location:
Australia

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Here at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers to experience an environment that is hygienically clean to work and shop in. Our Proactive Services teams work side-by-side bringing a little good to everyone, every day. Our Trainers play a crucial role in supporting our workforce development initiatives and ensuring the success of our training programs through working closely with the Proactive Services Team Leaders.

Job Responsibility:

  • Deliver hands-on technical training in Proactive Services tasks, including operating commercial cleaning equipment, the use of authorised chemicals and delivering trolley collection vehicle training and assessment
  • Provide coaching, training and mentoring in proactive services, customer service, and retail excellence, ensuring improvements in the success of the teams you coach through classroom style training, workshops and 1:1’s, side by side coaching and mentoring
  • Analyse development opportunities, create coaching plans and report on progress through set communication channels as directed
  • Planning and prioritisation based on Proactive Services rollout may include supporting New Store and Renewal programs
  • Work collaboratively with team members and other stakeholders to achieve business objectives

Requirements:

  • Have a passion for people and get great pleasure out of leading others to success
  • Extensive experience in Food Retail Leadership roles including coaching, training and mentoring individuals
  • Good knowledge of Food Safety and 'what good looks like'
  • Embrace Growth Mindset principles and possess strong initiative to build and foster positive relationships with stakeholders across all levels of the organisation
  • Have a depth of experience and understanding of in store operations or have experience as a Department Manager or ASM
  • Have a passion for building and supporting a great cultural environment, and be considered a trusted and collaborative partner
  • Ability to travel across South Australia week to week to support the deployment of stores with some overnight stays, early and late starts involved
  • Drivers license and willing to drive distances across South Australia
What we offer:
  • A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network
  • Great discounts of Woolworths Group Products
  • Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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