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Trainer II

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Wyndham Destinations

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Location:
Philippines , Clark Freeport Zone, Pampanga

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Category:
Education

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Contract Type:
Not provided

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Salary:

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Job Description:

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Where Memories Start with You. Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

Job Responsibility:

  • Learning Plan adjustments and allocation of resources during training
  • Content decisions and recommendations to our business partners
  • Provide classroom Direction, Training, Coaching, Feedback, Motivation and Disciplinary action as warranted
  • Ensuring all participants in their class are completing training according to business expectations
  • Managing all measures associated with the material being trained
  • Managing the process to maintain quality and accurate training material to ensure accurate information is delivered

Requirements:

  • Bachelor’s degree in related field
  • Ability to independently manage a class and make quick decisions on direction and flow of learning based on class dynamics
  • Ability to coach employees to meet learning goals
  • Ability to speak in front of large groups
  • Ability to consult & present learning solution proposals to site leadership team.
  • Strong organizational skills
  • Strong communication and interpersonal skills
  • Commitment to customer service and team-oriented management
  • Proven ability to quickly adapt and learn new procedures and software programs
  • Ability to travel as needed
  • Ability to work a flexible schedule as needed
  • Demonstrated written and oral communication skills, to include grammar
  • Strong computer and Microsoft Office skills
  • Ability to learn new information and skills quickly
  • Working knowledge in Microsoft Office basic suite (e.g. Word, Excel, PowerPoint)
  • One year professional training experience or as job coach/mentor and related presentation experience

Nice to have:

  • CWP and WbW product knowledge subject matter expert preferred
  • Mainframe and/or Jacada navigation proficiency preferred
  • One year in Wyndham Vacation Ownership Call Center/Consumer Finance inbound or outbound servicing experience preferred
  • Instructional Design experience a plus

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
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