Trainee Trenchless SME

• Reviewing CCTV reports and video footage to identify defects and raise repairs in line with client matrices
• Ensuring all raised jobs contain the required information for operational delivery
• Creating detailed scopes for scoping teams to gather additional site information
• Communicating with clients to seek approval for recommended repairs
• Supporting the delivery of client feedback across the proactive workstream
• Assisting with Ipsum’s quality assurance processes
• Supporting administrative tasks including trackers, data collection and reporting
• Reviewing raw CCTV footage and coded reports to identify defects and raise appropriate works
• Maintaining trackers to ensure repairs are completed, including access details, plans, manhole locations and traffic management requirements
• Coordinating with scoping teams to carry out further investigations where required
• Building job packs for CCTV surveys and repair works
• Using internal software systems to extract and manage data
• Liaising with operations teams where risks are identified and additional cleansing is required
• Ensuring repairs are prioritised in line with client risk and priority status
• Supporting reporting, glidepaths and monthly performance packs
• Assisting the QA function by reviewing completed works to ensure quality standards are met
• Supporting standardisation initiatives such as patching QA apps, liner specifications and protocols
• Providing data to support performance management of operatives and subcontractors

• Basic to intermediate Excel skills including filtering, formulas and lookups
• Working knowledge of PowerPoint
• Ability to work with data in different formats
• Strong attention to detail, particularly when reviewing video footage
• Good organisational skills and the ability to stay focused on repetitive tasks
• Confidence using Microsoft Office applications
• A diligent and methodical approach to work
• Interest in the water or utilities industry is beneficial but not essential

Interest in the water or utilities industry

• 25 days annual leave plus bank holidays
• Option to buy up to 5 additional holidays
• Group Personal Pension Plan
• Career development and progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and mental health support and counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms and more
• Life assurance cover
• Long service recognition
• Enhanced maternity pay
• Paid volunteering opportunities in your community