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Axis CLC is a national property maintenance and compliance partner... We are looking for a highly organised and motivated Apprentice Scheduler to join our team... This role provides a strong introduction to scheduling and coordination... The position is offered as a two-year fixed-term contract...
Job Responsibility:
Plan, arrange, and manage appointments for residents with trade operatives and subcontractors in a timely, efficient, and cost-effective manner
Allocate, monitor, and update all work orders using the company’s job management and scheduling systems (e.g., FLS/Dynamics), ensuring workloads are balanced and productivity maximised
Work collaboratively with supervisors, operatives, and subcontractors to coordinate daily workloads, optimise routes, and ensure resources are utilised effectively
Deliver excellent customer service, handling all queries and requests with professionalism, empathy, and efficiency
Accurately log, update, and maintain all job information within the company’s systems and planning tools, ensuring data integrity, all recorded times are correctly allocated for cost purposes (i.e. time sheets)
Record job completions, materials ordered, and operative notes in a clear and timely manner
Maintain logs and monitor variation request
Produce performance updates as required to support operational efficiency and management oversight
WIP management. Monitor and manage Work in Progress (WIP) for repair and maintenance tasks, ensuring jobs are tracked, completed on schedule, meet quality standards, while driving timely resolution
Ensure operatives correctly use and update PDAs and other digital tools to maintain accurate job tracking and reporting
Prepare and distribute work orders for non-digital operatives at the end of each working day
Liaise with staff across departments to share updates and resolve scheduling issues efficiently
Follow all company policies, procedures, and work instructions, including those related to sustainability, health and safety, and environmental compliance
Provide information and updates to line managers as required, ensuring transparency and accountability
Support other schedulers and provide cover during absences to maintain continuity of service delivery
Requirements:
GCSE 4 & above (A-C) in Maths & English or equivalent