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Trainee Scheduler

United Kingdom, Stratford Employment contract 8.00 GBP / Hour · Job Posted May 11, 2026
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Job Description

Axis CLC is a national property maintenance and compliance partner... We are looking for a highly organised and motivated Apprentice Scheduler to join our team... This role provides a strong introduction to scheduling and coordination... The position is offered as a two-year fixed-term contract...

Job Responsibility

  • Plan, arrange, and manage appointments for residents with trade operatives and subcontractors in a timely, efficient, and cost-effective manner
  • Allocate, monitor, and update all work orders using the company’s job management and scheduling systems (e.g., FLS/Dynamics), ensuring workloads are balanced and productivity maximised
  • Work collaboratively with supervisors, operatives, and subcontractors to coordinate daily workloads, optimise routes, and ensure resources are utilised effectively
  • Deliver excellent customer service, handling all queries and requests with professionalism, empathy, and efficiency
  • Accurately log, update, and maintain all job information within the company’s systems and planning tools, ensuring data integrity, all recorded times are correctly allocated for cost purposes (i.e. time sheets)
  • Record job completions, materials ordered, and operative notes in a clear and timely manner
  • Maintain logs and monitor variation request
  • Produce performance updates as required to support operational efficiency and management oversight
  • WIP management. Monitor and manage Work in Progress (WIP) for repair and maintenance tasks, ensuring jobs are tracked, completed on schedule, meet quality standards, while driving timely resolution
  • Ensure operatives correctly use and update PDAs and other digital tools to maintain accurate job tracking and reporting
  • Prepare and distribute work orders for non-digital operatives at the end of each working day
  • Liaise with staff across departments to share updates and resolve scheduling issues efficiently
  • Follow all company policies, procedures, and work instructions, including those related to sustainability, health and safety, and environmental compliance
  • Provide information and updates to line managers as required, ensuring transparency and accountability
  • Support other schedulers and provide cover during absences to maintain continuity of service delivery

Requirements

  • GCSE 4 & above (A-C) in Maths & English or equivalent
  • Good communication
  • Presentable
  • Positive attitude to work
  • Attention to detail

What we offer

  • Pension scheme and life assurance
  • Travel Expense Coverage
  • 23 days’ holiday + bank holidays
  • Access to Perkbox
  • 1 paid volunteer day
  • Access to Learning and development opportunities

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