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Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £27,053 plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development. As a Trainee Customer Advisor in our self-storage facility, you’ll play a vital role in providing outstanding customer service. Whether you're engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions.
Job Responsibility:
Deliver exceptional customer service by assisting customers both over the phone and in person
Guide customers in choosing the right storage options that meet their needs
Ensure the facility runs smoothly and customers receive a high level of support
Highlight the unique benefits of our self-storage solutions and what makes our company stand out
Maintain a safe and compliant work environment, adhering to Health and Safety regulations
Support the team in contributing to a positive customer experience and facility reputation
Requirements:
Previous customer service experience is preferred, but not essential
Excellent communication skills for effective interactions with customers via phone and in person
A customer-focused attitude with a talent for understanding and meeting customer needs
Enthusiasm for the self-storage industry and a commitment to delivering excellent service
What we offer:
Bonus scheme
Staff discounts and additional perks
Opportunities for career advancement and professional development in the self-storage sector