Trainee Property Relationship Manager Job at 360 Resourcing Solutions (Brighton)

Job Description

Welcome to Charters, we're known for leading the way in Brighton and Hove. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Trainee Property Relationship Manager. This is a full-time, permanent position with our Brand Vaughan team based in Brighton Marina. This role has an attractive OTE of £25,500-£26,500, plus a range of other benefits and perks. Please note this role requires a driving licence as you'll be visiting properties, meeting tenants and investigating and reporting on maintenance issues.

Job Responsibility

Overseeing the management of properties, administrative tasks, compliance matters, and inquiries
Take the lead during student season in managing your portfolio to a high standard
Cultivating and nurturing robust connections with both landlords and tenants
Efficiently coordinating property upkeep, repairs, and contractor services
Guaranteeing strict adherence to safety regulations and staying abreast of industry developments
Strategically devising property enhancements to enhance value and profitability
Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset
Visit properties as required to complete tasks set by management with an exceptional standard of professionalism and a commitment to delivering outstanding customer service
Optimise tenant registration processes and take a proactive stance in overseeing viewing appointments
Oversee and manage deposit negotiations and processes, ensuring they are conducted in strict accordance with company policies and procedures, maintaining professional standards at all times

Requirements

Previous experience in property management is advantageous but not mandatory
Demonstrate a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team
Display the ability to efficiently organise and prioritise tasks and responsibilities
Exhibit problem-solving capabilities, meticulous attention to detail, reliability, punctuality, and maintain excellent telephone etiquette
Possess computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks
This role requires a driving licence as you'll be visiting properties

What we offer

Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
Our Employee Assistance Programme offers free counselling support sessions
Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
Get the latest gadgets and appliances with our Smart Tech Scheme
We're committed to reducing our carbon footprint with our Cycle2Work Scheme
We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
Celebrate your loyalty with special days and celebrations for length of service
Planning for retirement? We've got you covered with that important pension pot
We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career
Our company socials bring our people together

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Trainee Property Relationship Manager

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