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Trainee Police Controller

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Thames Valley Police

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Location:
United Kingdom , Abingdon

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Category:

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Contract Type:
Not provided

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Salary:

39709.56 GBP / Year

Job Description:

As a Police Controller you will help protect our communities by being the first voice they hear when they call for help and assistance. You will be managing and controlling police radio transmissions, prioritising multiple live incidents, deploying police resources and ensuring public and police officer safety. It is undoubtedly one of the most demanding yet rewarding roles in modern policing.

Job Responsibility:

  • Help protect our communities by being the first voice they hear when they call for help
  • Managing and controlling police radio transmissions
  • Prioritising multiple live incidents
  • Deploying police resources
  • Ensuring public and police officer safety
  • Prioritise incidents, identifying the risk, threat and vulnerability
  • Grade the incident correctly to ensure the right and timely police response
  • Make key decisions whilst taking information from a caller
  • Handle varied calls from non-urgent 101 enquiries to distressing 999 emergencies

Requirements:

  • Common sense
  • A calm head under pressure
  • High levels of resilience
  • An ability to make decisions under pressure
  • Attention to detail
  • Good communication skills
  • Experience of using IT systems
  • Must complete a 5-week full-time course
  • Must be able to attend training in Kidlington
What we offer:
  • Comprehensive apprenticeship programme
  • Nationally recognised Level 3 Certificate in Emergency Service Contact Handling
  • Tailored Positive Action Initiatives
  • Wide range of Wellbeing services, partnerships and initiatives
  • Active staff support networks and buddy schemes
  • Comprehensive range of benefits and discount schemes
  • Blue Light card
  • Continuous professional development and learning

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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