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To support the effective management and progression of Pursuer Road Traffic Accident (RTA) Personal Injury claims under supervision, from initial client contact through to resolution. This trainee role offers structured development and hands-on experience in a fast-paced legal environment, with full training provided. The successful candidate will assist in conducting investigations, gathering and reviewing evidence, liaising with clients and third parties, and ensuring compliance with legal procedures and internal protocols. The aim is to build foundational legal skills while contributing to positive client outcomes and maintaining high standards of professionalism.
Job Responsibility
Manage a caseload of Pursuer Road Traffic Accident (RTA) Personal Injury claims, utilising the firm’s Case Management System and adhering to established internal procedures and best practices
Progress cases efficiently to ensure clients receive timely, relevant, and professional legal advice, maintaining regular communication and managing expectations appropriately
Identify cases where early litigation may be strategically advantageous and initiate proceedings promptly where appropriate
Provide clear, commercially sound advice on settlement options, including litigation and cost risks, to support informed client decisions
Meet and exceed performance targets—such as profit costs and settlement outcomes—while upholding the firm’s ethical standards and reputation
Liaise effectively and in a timely manner with referral sources, medical agencies, expert witnesses, insurers, and other third parties to ensure proactive case progression
Undertake any additional duties as reasonably required by the business to support team objectives and client service delivery
Requirements
Excellent written and verbal communication skills
Polite, confident, and professional telephone manner
Strong numerical skills and analytical thinking
Effective time management and organisational abilities, with the capacity to prioritise workload
Proficient IT skills, including familiarity with Microsoft Office applications
High attention to detail and accuracy in all aspects of work
Self-motivated with the ability to work independently and take initiative
Strong interpersonal skills, with the ability to collaborate effectively across various levels and departments
Experience using a case management system and working knowledge of MS Office is desirable
Nice to have
Experience using a case management system and working knowledge of MS Office
What we offer
Minimum 25 days’ holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues