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Trainee Mortgage Advisor

Haysto

Location:
United Kingdom , Norwich

Category:
Finance

Contract Type:
Not provided

Salary:

25000.00 GBP / Year

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Job Description:

Unlock your potential with a career as a Trainee Mortgage Advisor at Haysto - an innovative, compassionate and disruptive company. 18-Month Fully Funded Training Programme.

Job Responsibility:

Initially work in Customer Support reporting to Head of Operations to manage new and existing customers
Keep in close contact with lenders, conveyancers, and surveyors to provide updates to customers
Work with Sales Consultants to enable high-quality customer service
Look at the bigger picture, keeping a close eye on processes and feedback
Ensure compliance and Haysto’s values are at the heart of everything
After transition: Provide exceptional advice to customers from initial enquiry to completion
Act as a critical feedback loop for Operations and Development teams

Requirements:

Confident communicator on telephone, face-to-face, or email
Driven, proactive, and ready to take initiative
Able to learn quickly and a natural self-starter
Comfortable building solid relationships with customers and colleagues
Highly organised with sharp time management
Tech-savvy and confident with digital tools
Embrace change and continuous improvement
Excellent verbal and written communication skills
Ambitious and a self-starter
Proven ability to develop strong relationships
Excellent computer skills

What we offer:

36 days holiday including a day off for Birthday
Company Pension Scheme
Company Equity Scheme via Vestd
Access to Counselling via SPILL Mental Health Platform

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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