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Trainee Mortgage Advisor

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Haysto

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Location:
United Kingdom , Norwich

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Category:
Finance

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Contract Type:
Not provided

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Salary:

25000.00 GBP / Year
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Job Description:

Unlock your potential with a career as a Trainee Mortgage Advisor at Haysto - an innovative, compassionate and disruptive company. 18-Month Fully Funded Training Programme.

Job Responsibility:

  • Initially work in Customer Support reporting to Head of Operations to manage new and existing customers
  • Keep in close contact with lenders, conveyancers, and surveyors to provide updates to customers
  • Work with Sales Consultants to enable high-quality customer service
  • Look at the bigger picture, keeping a close eye on processes and feedback
  • Ensure compliance and Haysto’s values are at the heart of everything
  • After transition: Provide exceptional advice to customers from initial enquiry to completion
  • Act as a critical feedback loop for Operations and Development teams

Requirements:

  • Confident communicator on telephone, face-to-face, or email
  • Driven, proactive, and ready to take initiative
  • Able to learn quickly and a natural self-starter
  • Comfortable building solid relationships with customers and colleagues
  • Highly organised with sharp time management
  • Tech-savvy and confident with digital tools
  • Embrace change and continuous improvement
  • Excellent verbal and written communication skills
  • Ambitious and a self-starter
  • Proven ability to develop strong relationships
  • Excellent computer skills
What we offer:
  • 36 days holiday including a day off for Birthday
  • Company Pension Scheme
  • Company Equity Scheme via Vestd
  • Access to Counselling via SPILL Mental Health Platform

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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