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As a Trainee Dealer, you will join our structured Dealer Training School, where successful candidates will be trained from the ground up to become confident, professional casino dealers. Upon successful completion of the training school, you will receive a promotion to Dealer, with relative pay increase and further develop your skills on the gaming floor.
Job Responsibility:
Participate in structured training sessions to learn the rules and dealing procedures for games such as Blackjack, Roulette and Three Card Poker
Develop proficiency in handling gaming equipment (cards, chips, chippers, shufflers etc.) accurately and efficiently
Learn and adhere to all gaming regulations, internal controls, and security procedures
Maintain a professional and friendly attitude toward guests to create a welcoming and enjoyable gaming environment
Ensure integrity and fairness in all game play, following house rules and casino standards
Learn to manage table inventory, exchange chips, and accurately calculate payouts
Deliver outstanding customer service and create memorable experiences for our guests
Work as part of a team to ensure smooth table operations and excellent customer service
Demonstrate key service behaviours: On It, Upbeat and Positive Attitude, Be Nice, Open and Close
Requirements:
Aged 18 or above
Right to work in the UK
No previous dealing experience required
Right attitude, commitment, and passion for customer service
Flexible scheduling for nights, evenings, weekends, and shifts in a 24/7 trading week
Ability to spend a large portion of shift on feet working directly with the public
What we offer:
50% off food and beverages in all our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Employee assistance program: A confidential helpline providing 24/7 advice and counselling
Cycle to work scheme
Opportunity to learn and grow within the company
Regular training and development
Part of an exciting high-performance team
Promotion to Dealer with pay increase upon successful training completion