CrawlJobs Logo

Trainee Customer Service Support Advisor

plus.net Logo

Plusnet

Location Icon

Location:
India , Kolkata

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision.

Job Responsibility:

  • Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision
  • Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues
  • Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team
  • Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure
  • Participates in the continuous improvement activities to improve the customer service team processes

Requirements:

  • Complaint Management
  • Information Management
  • Communication
  • Requirements Analysis
  • Continuous Improvement
  • Issue Resolution
  • Problem Solving
  • Billing
  • Time Management
  • Customer Relationship Management
  • Escalation Management
  • Technical Support
  • Decision Making
  • Growth Mindset
  • Stakeholder Management
  • Inclusive Leadership

Additional Information:

Job Posted:
January 06, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Trainee Customer Service Support Advisor

Trainee Mortgage Advisor

This is a rare chance to completely transform your professional future. Join an ...
Location
Location
United Kingdom , Taunton
Salary
Salary:
42000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proven track record in a professional or customer-facing role
  • Outstanding communication skills - both written and verbal
  • A strong educational background
  • A passion for personal growth and a hunger for success
Job Responsibility
Job Responsibility
  • Engage in a comprehensive training programme with mentorship from experienced advisors
  • Study for and achieve industry-recognised qualifications
  • Support lead generation by connecting with potential clients and understanding their needs
  • Build strong relationships with clients and colleagues alike
What we offer
What we offer
  • Structured Training Programme with full qualification support
  • Modern, Luxurious Offices with on-site gym, showers, and stylish staff lounge
  • Free Fruit Baskets, widescreen TV, and comfy breakout areas
  • Generous Holiday Allowance
  • Access to Bupa Healthcare Plan
  • Uncapped Earning Potential once qualified
  • Fulltime
Read More
Arrow Right

Trainee Mortgage Advisor

Unlock your potential with a career as a Trainee Mortgage Advisor at Haysto - an...
Location
Location
United Kingdom , Norwich
Salary
Salary:
25000.00 GBP / Year
haysto.com Logo
Haysto
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident communicator on telephone, face-to-face, or email
  • Driven, proactive, and ready to take initiative
  • Able to learn quickly and a natural self-starter
  • Comfortable building solid relationships with customers and colleagues
  • Highly organised with sharp time management
  • Tech-savvy and confident with digital tools
  • Embrace change and continuous improvement
  • Excellent verbal and written communication skills
  • Ambitious and a self-starter
  • Proven ability to develop strong relationships
Job Responsibility
Job Responsibility
  • Initially work in Customer Support reporting to Head of Operations to manage new and existing customers
  • Keep in close contact with lenders, conveyancers, and surveyors to provide updates to customers
  • Work with Sales Consultants to enable high-quality customer service
  • Look at the bigger picture, keeping a close eye on processes and feedback
  • Ensure compliance and Haysto’s values are at the heart of everything
  • After transition: Provide exceptional advice to customers from initial enquiry to completion
  • Act as a critical feedback loop for Operations and Development teams
What we offer
What we offer
  • 36 days holiday including a day off for Birthday
  • Company Pension Scheme
  • Company Equity Scheme via Vestd
  • Access to Counselling via SPILL Mental Health Platform
  • Fulltime
Read More
Arrow Right
New

Trainee Relief Sales Advisor

Are you looking to start a rewarding career in sales? We are seeking a Relief Sa...
Location
Location
United Kingdom , Kingston Upon Thames
Salary
Salary:
26265.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer-focused with strong communication skills
  • Motivated to meet targets and deliver excellent service
  • Full driving licence required for travel between sites
  • Positive attitude and eagerness to learn and grow within the role
Job Responsibility
Job Responsibility
  • Engage with customers and help them find suitable storage solutions
  • Handle enquiries via phone and in-person interactions
  • Provide relief cover at various sites as needed
  • Support daily operational tasks to maintain high service standards
  • Promote the benefits of the company’s self-storage services
  • Travel between local sites to support the team
What we offer
What we offer
  • Opportunities for professional development and career progression
  • Supportive team environment with flexible travel arrangements
  • Fulltime
Read More
Arrow Right
New

Trainee Technical Advisor

Fantastic opportunity for a proactive and motivated team player to join as a Tra...
Location
Location
United Kingdom , Basildon
Salary
Salary:
12.21 GBP / Hour
cityplumbing.co.uk Logo
City Plumbing
Expiration Date
February 21, 2026
Flip Icon
Requirements
Requirements
  • A great positive attitude
  • Teamwork
  • Loving it
  • Safe Practices
  • Flexibility
  • Proactive and motivated team player
  • Committed to delivering outstanding service
  • Professional, driven and enthusiastic
  • Customer-first ethos
  • Proactive and forward-thinking approach to learning
Job Responsibility
Job Responsibility
  • Answer technical phone calls and manage technical support email accounts
  • Understand different types of enquiries to prioritise workload
  • Build strong relationships with the sales team to assist with technical queries
  • Build understanding of customer needs and resolve technical issues
  • Effective resolution of minor queries, escalating complex ones to Technical Manager
  • Take end users through programming and understanding of underfloor heating systems
  • Support tradesman and DIYers installing Heating systems
What we offer
What we offer
  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and company that encourages development
  • Financial education and loans
  • Flexible working options
  • Inclusive environment
  • Parttime
Read More
Arrow Right
New

Software Engineer III

Data science is fundamental to the quality of the customer’s experience with Che...
Location
Location
United States , Bellevue
Salary
Salary:
143000.00 - 229000.00 USD / Year
chewy.com Logo
Chewy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science or related field, or the equivalent work experience
  • Experience in software development using Python
  • Experience with creating, training, and operating data science models in AWS
  • 7+ years of experience designing, building, deploying, operating, scaling, and evolving distributed systems for a high-volume transaction application in a 24/7 environment
  • Hands-on mentality and willingness to spend a significant percentage of your time writing code, designing solutions, and debugging tricky issues
  • Solid communication skills and ability to work well in a team-based environment
  • The ability to lead innovation, both within the team and to other organizations
  • Currently based in or willing to relocate to the Seattle, WA area
Job Responsibility
Job Responsibility
  • Design and deliver a robust and reusable platform for asynchronous batch and streaming pipelines for data science
  • Partner with data scientists and machine learning engineers to optimize and streamline the development process
  • Develop partnerships around the company to learn from other teams’ successes and evangelize innovations
  • Write maintainable, scalable, and performant code that powers some of Chewy’s most prominent experiences
  • Help innovate in the support process for the in-market, at-scale usage of the models, increasing the reliability and decreasing the cost of investigation
  • Be a fully responsible owner of a diverse service infrastructure, from model development and deployment through the lifecycle
  • Take a leadership role in the team’s process to mentor and demonstrate effective agile techniques like CI/CD
What we offer
What we offer
  • 401k
  • new hire and annual equity grant
  • medical/Rx
  • vision
  • dental
  • life
  • disability
  • hospital indemnity
  • critical illness
  • accident
  • Fulltime
Read More
Arrow Right
New

Telemedicine Endocrinologist

Allara is a comprehensive women’s health provider that specializes in expert, lo...
Location
Location
United States
Salary
Salary:
200000.00 - 275000.00 USD / Year
allarahealth.com Logo
Allara Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MD or DO degree from an accredited institution
  • Active national board certification in Endocrinology
  • Minimum of 2 years of consecutive, recent experience as an Endocrinologist
  • Ability to operate effectively as an independent provider with strong diagnostic and problem-solving abilities
  • Exceptional written and verbal communication with a focus on clarity and compassion
  • Strong ability to connect with patients virtually and provide empathetic care
  • Dedication to delivering treatments grounded in the latest research
  • Highly skilled in navigating multiple computer screens and proficient in tools such as EMR, text expanders, Gmail, Google Calendar, Zoom, and scheduling platforms
  • An active, unrestricted, and unencumbered professional license in at least one U.S. state
Job Responsibility
Job Responsibility
  • Conduct thorough patient assessments and develop personalized treatment plans via video visits
  • Collaborate with a multidisciplinary team to deliver the highest standards of care
  • Complete required training and adhere to company policies and best practices
  • Promote preventative care and overall well-being through education and evidence-based strategies
  • Maintain accurate and up-to-date patient records
  • Dedicate a full-time focus, including consults, prescribing medications when appropriate, and providing necessary medical guidance
  • Charting, addressing patient questions, and responding to administrative tasks and messages
What we offer
What we offer
  • Medical, dental, and vision benefits
  • 401(k) plan
  • Annual vacation, sick, and holidays
  • Annual CME stipend & PTO days
  • Flexible Schedules
  • Fully Remote Role
  • Comprehensive malpractice insurance coverage
  • Mission-Driven Impact
  • Collaborative Community
  • Inclusive Work Environment
  • Fulltime
Read More
Arrow Right
New

Investor Relations Specialist

This role will be reporting to a supportive and proven leadership team that has ...
Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting or Finance a must
  • 2 plus year's of investment banking experience or 3 plus year's of transaction advisory experience or public accounting experience with SEC Clients
  • Experience in investor relations, finance, or similar functions preferred
  • Strong proficiency with Microsoft PowerPoint and CRM systems
  • Bachelor’s Degree with an advanced degree a plus
  • 2 plus year’s investment banking with working knowledge of SEC requirements or 3 plus year’s public accounting or transaction advisory experience with SEC clients
  • Mastery of Microsoft Excel
  • Can demonstrate a strong collaborative approach to working with all levels in the organization
What we offer
What we offer
  • Base salary
  • Bonus potential
  • Benefits
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan
Read More
Arrow Right
New

Office Administrator

Location
Location
United Kingdom , Bristol
Salary
Salary:
27000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be tech-savvy, including creating hyperlinks tailored for different user groups
Job Responsibility
Job Responsibility
  • Manage the admin mailbox
  • Coordinate and maintain office documentation
  • Book travel and accommodation
  • Order stationery, office supplies, and PPE
  • Carry out routine inspections
  • Support new starter inductions
  • Book CSS courses
  • Act as Fire Warden
  • Organise internal events
What we offer
What we offer
  • 25 days annual leave, with the option to buy up to an additional 5 days
  • Company pension contribution of 7% with a 2% employee contribution
  • Life insurance cover at 3x annual salary
  • Paid overtime
  • Access to health and wellbeing services
  • Fulltime
Read More
Arrow Right