This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Are you ready to embark on a rewarding career in the dynamic world of bus service management? Arriva London is seeking driven, adaptable, and dedicated individuals to join our Route Performance Team as Controllers. This is your chance to thrive in a challenging yet highly rewarding role, supported by comprehensive training and a clear progression path. Bus Service Management is a career like no other, and as an Arriva Controller, you’ll be at the forefront of keeping London moving. In this role, you’ll manage services within the demanding Transport for London (TFL) network, guiding drivers and ensuring buses run safely, efficiently, and on time. Controllers are the backbone of our 24/7 operation, working shifts to: Communicate with drivers via radio and face-to-face. Use advanced GPS tracking and other technologies to oversee bus services. Ensure compliance with TFL standards. Training & Progression Our recruitment process includes an initial application review and interview. If selected: Training: A paid 4-week training course equips you with the skills and knowledge to succeed. Mentorship: Following training, you’ll be paired with a mentor to support your transition into the role. Earnings: Trainee Controller Rate (0–6 months): £42,000 Controller Rate (6–18 months): £44,000 Controller Rate (18+ months): £49,337 Overtime Rate: £29.03/hour (Rates are subject to an annual salary review.) Schedule: Five days out of seven, on a rolling rota, including weekends.
Job Responsibility
Communicate with drivers via radio and face-to-face
Use advanced GPS tracking and other technologies to oversee bus services
Ensure compliance with TFL standards
Manage services within the demanding Transport for London (TFL) network
Guide drivers and ensuring buses run safely, efficiently, and on time.
Requirements
Strong Communication Skills: Clear and fluent English is essential, with the ability to communicate effectively at all levels
Critical Thinking: A logical approach to problem-solving and the ability to assess situations quickly and accurately
Calm Under Pressure: The ability to maintain composure and make sound decisions in high-pressure scenarios
Situational Awareness: A sharp understanding of dynamic environments and the ability to adapt accordingly
Team Leadership: The ability to influence behaviours and build positive working relationships at all levels.
What we offer
Free Travel: FL Oyster Bus Pass (plus a nominee pass after 3 months’ service)
Exclusive Discounts: Access to Arriva Village, our employee benefits platform, featuring discounts from top retailers
Employee Assistance Programme (Health Assured) offering support on family, financial, and childcare matters
Generous Leave: 33 days of holiday (including bank holidays), with increases based on service length