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Trainee Casino Cashier

United Kingdom, London 25938.00 GBP / Year · Job Posted February 20, 2026
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Job Description

At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.

Job Responsibility

  • Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery
  • Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment
  • Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions
  • Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation

Requirements

  • Holds a valid Personal Functional Licence (PFL)
  • Numerate
  • Articulate (in English)
  • Personable
  • Customer service focused
  • Computer literate
  • Understand and applies of AML/SG policy requirements to the cashier role and freely asks for support or direction to ensure full compliance
  • Able to work various shift patterns as required
  • Able to work night shifts
  • No previous experience in role required
  • Complete an internal annual licence verification process advising company and management immediately of any changes to personal licences status throughout the year
  • Complete routine maintenance checks and payments in a timely manner to retain licenced status which permit you to undertake job role
  • You must be aged 18 or above and have the right to work in the UK

What we offer

  • Hourly wage + Service charge + Salary enhancement from midnight + Paid overtime
  • 50% off food and beverages in all of our UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Cycle to work scheme

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