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This position is to train and become an integral part of the installation team with the candidate reporting directly to the selected account manager. The outcome of the successful candidate will be responsible for the day to day running of their assigned projects and/or clients. Key remit of this position is to ensure that all projects are conducted according to the agreed client brief, within the given deadline. This role will require the candidate to work with and communicate regularly with different departments throughout the Delta Group as well as external clients, suppliers, sub-contractors, and other external contacts, whilst always reflecting the Delta Group’s professional image.
Job Responsibility:
Train to plan and execute Projects and orders in line with the agreed client brief
Ensure understanding and awareness of the proposed brief and job requirements
Follow departments correct working processes and company best practices
Monitor and track projects progress and report any potential problems
Report any issues regarding compliance to procedures and job specifications
Plan for all up-coming projects, ensuring that sufficient resources and staff are in place for peak times and large projects
Consult with the clients, Sales, and Production teams to process, develop, and finalise client’s briefs
Conduct site surveys when required and make recommendations accordingly on resources, staff, methods, potential issues, and cost of the project
Consult with other departments to ensure materials are planned, equipped, briefed and that they have everything they need to successfully complete their work
Multi-task, prioritise own workload according to deadlines and complete and update the schedule and monitor progress through the project. Communicate delays to our schedule and respond to client feedback
Maintain and manage relationships with clients, internal staff, sub-contractors, suppliers, and other external contacts
Respond to customer communication in a professional manner, always maintaining and protecting the Delta Groups’ image
Book international travel & route planning
Provide Health and Safety recommendations for each project and enforce all aspects of Health and Safety, both on and off-site
Ensure that quotations are correct and viable and review when changes are made with any aspect of the project
Monitor spending and reduce subcontracted labour to a minimum
Ensure all project changes are informed and charged through to the clients
Help maintain a credible P&L account
Review costs against sales, reduce costs where possible and research new cost-effective methods where applicable
Help maintain a healthy Gross and net margin
Requirements:
Literate and numerate (GCSE’s/ or equivalent as a minimum)
Ability to work as part of a team and their own initiatives
Well organised
Good attention to detail
Computer literate in particular Word, Excel, and Outlook
What we offer:
20 Days Annual Leave, plus Bank Holidays
Workplace pension, provided by NEST (National Employment Savings Trust)