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This position is responsible for ensuring a safe, comfortable, and pleasant journey for our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Car Attendants will be required to keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary for the duration of the trip.
Job Responsibility:
Ensure a safe, comfortable, and pleasant journey for coach and sleeping car passengers
Keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms
Offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary
Give special assistance to elderly and disabled passengers who are boarding and detraining
Assist passengers who are boarding/detraining, including assistance with baggage
Load/unload supplies and maintain an inventory of supplies
Perform dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient, and professional manner
Requirements:
Food and beverage handling experience
Cash handling and customer contact experience
Experience in housekeeping
Must be at least 21 years of age upon completion of classroom training
Successfully complete a customer service aptitude testing instrument
Successfully complete drug screening and pre-employment medical exam
Must be able to lift heavy items
Must be able to work while standing for long periods of time
Must be able to work a variety of hours and days off, including up to eight days away from home crew base
Demonstrate a friendly, outgoing, and courteous disposition
Must wear company-provided uniform, comply with company grooming policies
Must have a H.S. Diploma or GED
Nice to have:
Some college, food service industry or transportation-related training
What we offer:
Health, dental, and vision plans
Wellness programs
Flexible spending accounts
401K retirement plan
Life insurance
Paid time off
Reimbursement of education
Public Service Loan Forgiveness eligibility
Railroad Retirement sickness and retirement benefits
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