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Train Attendant

United States, Chicago 21.00 - 35.58 USD / Hour · Job Posted December 18, 2025
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Job Description

This position is responsible for ensuring a safe, comfortable, and pleasant journey for our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Car Attendants will be required to keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary for the duration of the trip.

Job Responsibility

  • Ensure a safe, comfortable, and pleasant journey for coach and sleeping car passengers
  • Keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms
  • Offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary
  • Give special assistance to elderly and disabled passengers who are boarding and detraining
  • Assist passengers who are boarding/detraining, including assistance with baggage
  • Load/unload supplies and maintain an inventory of supplies
  • Perform dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient, and professional manner

Requirements

  • Food and beverage handling experience
  • Cash handling and customer contact experience
  • Experience in housekeeping
  • Must be at least 21 years of age upon completion of classroom training
  • Successfully complete a customer service aptitude testing instrument
  • Successfully complete drug screening and pre-employment medical exam
  • Must be able to lift heavy items
  • Must be able to work while standing for long periods of time
  • Must be able to work a variety of hours and days off, including up to eight days away from home crew base
  • Demonstrate a friendly, outgoing, and courteous disposition
  • Must wear company-provided uniform, comply with company grooming policies
  • Must have a H.S. Diploma or GED

Nice to have

Some college, food service industry or transportation-related training

What we offer

  • Health, dental, and vision plans
  • Wellness programs
  • Flexible spending accounts
  • 401K retirement plan
  • Life insurance
  • Paid time off
  • Reimbursement of education
  • Public Service Loan Forgiveness eligibility
  • Railroad Retirement sickness and retirement benefits
  • Rail pass privileges

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