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The Localisation Project Manager will work closely with the client Marcom team and has day-to-day contact with the client’s XF Project Manager and Hogarth PMs, to deliver end-to-end localisation of marketing projects and to ensure that the production is completed and delivered on time, to scope, with the highest quality and in the most efficient way.
Job Responsibility:
Build strong client and team relationships
Manage the day-to-day localization workflow, including assigning and trafficking projects to a network of linguists, and collaborate closely with Hogarth internal production teams to help complete the build stage of localization assets
Manage relationships with external vendors, such as translation agencies and freelancers
Collaborate with all functions and support overall project management including headlines, print assets, interactive, video and advertising assets
Closely monitor timelines and manage client’s and internal Hogarth functions’ expectations
Organize and participate in weekly check-ins with Hogarth PMs
Ensure project trackers are always kept up-to-date and assist with collecting actuals or with replying to the client’s project or scope queries
Maintain and manage client owned project management tool
Monitor internal workflows and identify areas for improvement
Flag important scope of work fluctuations to line managers
Build successful relationships with internal stakeholders (Studio, production teams, Senior Management, Operations)
Assist linguists with any day-to-day questions incl. tools troubleshooting if necessary
Immerse yourself in the client’s brand and offering, act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed
Ensure the account consistently delivers against all contractual obligations including SLAs and KPIs
Demonstrate a thorough understanding of the Hogarth business model, services and technology
Resolve and/or escalate issues swiftly
Identify bottlenecks, work with the Senior Loc PM and Localization Team Lead to resolve them
Requirements:
Minimum 3 years of agency experience gained working on global Marketing accounts, ideally with a localization background
Demonstrate expertise in the delivery of projects through management of client expectations, internal processes and department involvement
Demostrable experience in managing large scale, complex and multi-market projects
Proficient with technology and tools, including CAT tools, but also project management and CMS tools
Ability to work effectively and collaboratively in high-pressure situations and tight time frames
Excellent communication skills, written and verbal
Attention to detail, analytical thinking ability and passion for the work are essential
A hands-on, can-do approach to solving problems
The ability to prioritize and work quickly and efficiently within very tight timeframes
Demonstrate clear thinking under pressure
Must be able to commit to onsite/hybrid set-up in BGC
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