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Traffic Manager Design & Digital (Project Manager)

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Flight Centre Brand

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Location:
Australia , Melbourne

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

At FCM Meetings & Events, we’re reshaping how people connect. Join a bold, future focused team where strategy, creativity, and technology come together to create standout experiences. We’re lean, agile, and backed by the global strength and scale of Flight Centre Travel Group and FCM Travel. We are recruiting a Traffic Manager Design & Digital (Project Manager) where you will be responsible for overseeing the day-to-day project management of the Digital & Design Studio’s workflow. This is not a traditional traffic role. We are a creative agency within an events agency within a global travel business, which means the pace is real, the work is varied, and the expectations are high. You’ll work alongside the Art Director, Graphic Designers, Digital experts, Creative Director, Creative Producer, and the Head of Creative Services to shape how work moves, bringing structure without slowing creativity, and helping a talented team do their best work. At peak times, you’re comfortable stepping onto the tools to support delivery, adding variety to the role. You bring enough design capability to contribute when needed, helping the team maintain momentum without compromising quality.

Job Responsibility:

  • Own workflow and triage, assess incoming briefs in Wrike, clarify scope, and prioritise what matters most
  • Plan capacity with intent, allocating work based on skill, bandwidth and strategic priority
  • Orchestrate delivery, running pipeline conversations, resolving bottlenecks, and keep projects moving
  • Manage stakeholders, communicate timelines, trade-offs and risks with clarity and confidence
  • Optimise how we work, refine processes, improve systems, and remove friction from delivery
  • Protect quality, ensure all work moves through the right checkpoints before reaching clients

Requirements:

  • Demonstrated background in graphic design (ideally 6+ years), with the ability to speak the language of creatives
  • Experience in traffic, workflow or project coordination (ideally 4+ years) within a fast-paced environment
  • Ability to balance high standards with high care, for the work and the people doing it
  • Confidence in having honest conversations about capacity and priorities and trade-offs
  • Strong problem-solving instincts, with the ability to identify and resolve issues early
  • Highly organised, proactive, and focused on making things run well
  • Ability to collaborate effectively with both creatively and commercially focused stakeholders
What we offer:
  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
  • Development: Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • paid parental and volunteer leave
  • Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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