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We are seeking a Creative Services Traffic Coordinator to serve as the pivotal link between our creative department and internal account teams. This role is responsible for managing the daily flow of creative projects, assessing team bandwidth, and ensuring operational excellence. The ideal candidate has a strong background in project management software-specifically Adobe Workfront-and is comfortable using data to influence resourcing and workflow strategies. You will be the "face" of the Creative Services team, managing stakeholder expectations while proactively identifying ways to optimize our department's efficiency.
Job Responsibility:
Log and track incoming projects in Adobe Workfront, ensuring high visibility and timely assignments
Assess the design team's workload and distribute projects to maintain a balanced flow and meet critical deadlines
Generate monthly reports on project volume and turnaround times
Analyze data to identify trends, bottlenecks, and opportunities for process improvement
Act as the primary point of contact for internal account teams and clients, facilitating clear communication and representing Creative Services in meetings
Collaborate with leadership to influence traffic strategies and project management workflows based on data-driven insights
Monitor the department's shared inbox and assist with fast-turnaround initiatives during peak production periods
Requirements:
3-5 years of hands-on experience with Adobe Workfront (or similar project management software)
Administrative experience (managing templates, workflows, and dashboards) is strongly preferred
Proven ability to interpret reporting data and provide actionable recommendations
Exceptional written and verbal skills with the ability to build rapport and trust with diverse stakeholders
Proficiency in Microsoft Word, Excel, and Outlook
A proactive mindset with the ability to handle sensitive information with discretion and manage high-pressure deadlines with a positive attitude
Ability to work occasional short-notice overtime when project volume peaks
Nice to have:
Familiarity with Adobe Creative Suite is a plus
What we offer:
medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan