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Traffic Agent

https://www.tui.com Logo

TUI

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Location:
Costa Rica , Guanacaste

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Contract Type:
Not provided

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Salary:

6600000.00 CRC / Year

Job Description:

Join our global TUI Musement Team in Guanacaste, Costa Rica. Your mission will be to organize transportation planning and daily reservations for transportation services, manage any other customer queries and ensure all operational aspects of transfer reservations are covered and running smoothly for our guests. Working with English-speaking colleagues, and customers over the phone or in person, via email and striving to provide excellent customer service.

Job Responsibility:

  • Organize transportation planning and daily reservations
  • Manage customer queries
  • Ensure operational aspects of transfer reservations
  • Process cancellations
  • Manage queries regarding pick-up times, timetables, and prices
  • Make transportation quotes
  • Provide guest support and resolve logistic emergencies

Requirements:

  • Experience in the tourism business
  • Strong knowledge of the Tour Operation Industry
  • Microsoft Office knowledge
  • Excellent communication skills in Spanish & English
  • Proactive professional with focus on quality and efficiency
  • Organized
  • Ability to work independently and in a team
  • Adaptability to changes and quick learning of new skills

Nice to have:

Experience in a similar role or administrative career background

What we offer:
  • Training days paid
  • Free access to TUI Learning Hub, TUI Skills Academy & language lessons
  • Involvement in charity and sustainability initiatives
  • Complimentary access to WeCare Team & 24/7 Wellbeing Hub
  • Growth opportunities tailored to skills and expertise

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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