Trading Support Associate III - SMA Trading Job at Raymond James (Saint Petersburg, Florida)

Job Description

Aid in managing client assets by developing portfolio strategies, performing stock analysis, and reviewing asset management strategies. Implement financial tracking systems, analyze credit policies and financial statements, and generate insightful reports.

Job Responsibility

Serve as the liaison between the SMA trading team and external money managers
Provides technical support to internal clients requiring assistance using various trading systems
Responds to inquiries or complaints received through phone calls and/or correspondence with clients concerning the company’s trading systems
Performs price adjustments and trade corrections support for client accounts
Review trade problems and determine appropriate corrective action
Resolves comparison issues and assists in the portfolio allocation process
Coordinates large block orders for advisors with appropriate trading desks
Ensures that trades are executed and confirmed in accordance with organizational policies and procedures
Confirms the open order file is reconciled and that trade data and information are entered and maintained in required databases
Contacts internal and external customers to resolve trading problems
Provide superior customer service in a high-volume call environment
Performs other duties and responsibilities as assigned

Requirements

Concepts, practices, and procedures of securities trading
Basic investment concepts, practices, and procedures used in the securities industry
Accounting principles and procedures
Mathematical procedures required to verify and reconcile trading transactions
Handling a small-volume phone system
Customer Service
Reconciling and correcting transactions
Operating standard office equipment and using required software applications sufficient to create documents, spreadsheets, and business correspondence
Work concurrently under pressure on multiple tasks and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities
Read, interpret, analyze, and apply transaction information
Analyze and solve problems
Communicate with associates and internal and external customers effectively, both orally and in writing
Work independently as well as collaboratively within a team environment
Handle stressful situations and lead others in providing a high level of customer service calmly and professionally
Interpret and apply policies and identify and recommend changes as appropriate
Establish and maintain effective working relationships at all levels of the organization
Bachelor’s: Accounting, Bachelor’s: Finance, High School (HS) (Required)
General Experience - 13 months to 3 years, Manager Experience - None

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Trading Support Associate III - SMA Trading

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