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Trading Desk Support Senior Specialist

Poland, Warsaw · Job Posted November 22, 2025
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Job Description

Trading Desk Support Senior Specialist is a critical subject matter expert position responsible for overseeing the strategic direction and operational execution of the Citi Private Bank Capital Markets Operations team. This role encompasses day-to-day oversight and support of Middle Office Operations, leading strategic projects, and ensuring the seamless reconciliation, settlement, and investigation of cash, securities and derivatives transactions. The Specialist will drive process optimization, enhance control frameworks, and partner closely with external service provider, business stakeholders to implement impactful change programs, while safeguarding the firm's reputation and client interests.

Job Responsibility

  • Governance of Middle Office activities conducted by 3rd party vendor
  • Monitors trade flows and troubleshoot any trade discrepancies or breaks, liaising with brokers, custodians, and counterparties as necessary
  • Maintain trade support processes and procedures to enhance operational efficiency and mitigate risk
  • Provide training and support to junior team members and assist in their professional development
  • Analyze trade data and generates reports to monitor trade activity, identify trends, and support decision-making processes
  • Stay updated on industry trends, market developments, and regulatory changes impacting trade operations
  • Provide support for trade execution, including trade confirmation, settlement, and reconciliation
  • Monitor trade lifecycle events and ensure trades are processed accurately and in a timely manner
  • Participate in the testing and implementation of trading systems and upgrades or enhancements
  • Investigate and resolve trade discrepancies or breaks with brokers, custodians, and counterparties
  • Maintain accurate trade records and documentation in accordance with regulatory requirements
  • Collaborate with traders, portfolio managers, and other stakeholders to address trade-related inquires and requests
  • Assist in the implementation and testing of new trading systems and enhancements to existing systems
  • Monitor market events and communicate relevant information to internal teams
  • Collaborate with IT teams to troubleshoot and resolve technical issues related to trading systems and platforms
  • Contribute to cross-functional projects aimed at improving trade workflows and enhancing operational capabilities
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements

  • Min. 6 years of relevant experience
  • Proficient English knowledge
  • High stress resistance
  • In-depth knowledge of various capital market products (Equities, Derivatives, Fixed Income, FX, etc.) and their operational lifecycles
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Strong understanding of trade lifecycle processes, including trade capture, confirmation, settlement, and reconciliation
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders

What we offer

  • Paid Parental Leave Program (maternity and paternity leave)
  • A supportive workplace for professionals returning to the office from childcare leave
  • Award-winning pension plan
  • Multisport
  • Holiday allowance
  • Private Medical Care Program
  • Group Life Insurance
  • Consideration for annual discretionary bonus
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work-life balance
  • Career progression opportunities across geographies and business lines
  • Mentoring Programs
  • Socially active employee communities with diverse networking opportunities
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