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We're looking for an enthusiastic and highly organised Trading Coordinator to help shape and grow our incredible volunteer team across our retail stores, e-commerce operation, and Donation Centre. This is a dynamic and rewarding role where no two days are the same. You'll be at the heart of our volunteer programme, inspiring new volunteers to join us, supporting them throughout their journey, and helping create an outstanding volunteer experience. Our volunteers are essential to the success of our services, and you'll play a key role in ensuring they feel welcomed, valued, motivated, and empowered to thrive.
Job Responsibility
Lead volunteer recruitment and retention across multiple locations
Organise volunteer recruitment events and taster sessions
Support and nurture volunteers throughout their journey
Work closely with Shop Managers to maintain volunteer rotas and training compliance
Coordinate volunteer onboarding, mentoring, and administrative support
Maintain accurate volunteer records and databases
Promote volunteer recognition and engagement initiatives
Act as a key point of contact for volunteer enquiries and support
Support operational needs across stores and departments where required
Requirements
Excellent communicator with strong organisational skills
Ability to prioritise workload effectively
Strong administrative skills
Full driving licence and access to a car
Experience in volunteer coordination, retail, administration, or people support would be advantageous
Nice to have
Experience in volunteer coordination
Experience in retail
Experience in administration
Experience in people support
What we offer
27 days holiday plus bank holidays (pro rata)
Pension and life assurance schemes
Employee Assistance Programme for health and wellbeing support