CrawlJobs Logo

Tradefloor Support Analyst

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Houston

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for a skilled Tradefloor Support Analyst to join our team based in Houston, Texas. In this role, you will be a vital part of our IT support, handling both the first and second line of global IT support for the business.

Job Responsibility:

  • Efficiently managing and resolving Tier 1 and 2 incidents
  • Troubleshooting various computer and network-related issues
  • Collaborating and escalating Tier 3 incidents when necessary
  • Recording all incidents using ITSM tools such as ServiceNow
  • Responding to customer inquiries through various channels including phone, Microsoft Teams, and email
  • Provisioning computer equipment and peripherals for employees, as well as maintaining and repairing existing IT equipment
  • Handling tasks related to Active Directory, Mail filters, Anti-Virus, RSA, Nexthink, and other operational tools
  • Installing, configuring, and upgrading end-user software and hardware
  • Providing training and guidance to users and teams on best practices
  • Supporting global IT initiatives
  • Performing administrative tasks such as asset management, status reporting, and project planning

Requirements:

  • Proficiency in Mobile Device Management
  • Experience with ServiceNow ITSM
  • Proficiency in Office 365
  • Strong problem-solving abilities
  • Excellent communication skills
  • Strong understanding of trade floor operations
  • Previous experience in a similar role or environment
  • Relevant degree in Computer Science, Information Technology, or a related field
  • Ability to work flexible hours
  • Proven track record of team collaboration

Nice to have:

  • Previous experience in a similar role or environment
  • Relevant degree in Computer Science, Information Technology, or a related field
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Tradefloor Support Analyst

New

Leadership Delivery Lead

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Türkiye , İstanbul
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional credibility, intellect and personal statue – strong evidence of influencing at senior level
  • Excellent communication, storytelling and presentation skills
  • Strong prioritisation and planning skills
  • Ownership and Drive
  • Can-do attitude with influence & impact
  • Strong at stakeholder management
  • Adaptability to change
  • Management of multiple activities in an appropriate manner within a fluid and fast changing environment
  • Significant and diverse experience in HR roles, preferably gained in large, multinational environment or telecommunications environment
  • English proficiency is a must
Job Responsibility
Job Responsibility
  • Engaging with Global Leadership AoE Teams for design and delivery of global leadership development programs
  • Translate improvement and growth needs into learning interventions and programs
  • Design, develop, and deliver innovative learning programs, including virtual and in-person workshops, e-learning modules, and other learning formats that engage and educate participants effectively
  • Design, plan and deliver leadership development agenda align with business strategy for all management levels
  • Establish productive, professional relationships with leadership community
  • Being a trusted partner for management team to plan and drive continuous leadership development
  • Prepare and manage annual budget for the responsible areas
  • Vendor management during the program’s design & delivery phases
What we offer
What we offer
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services
Read More
Arrow Right
New

Senior Internal Auditor

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Türkiye , İstanbul
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years' work experience in External and/or Internal audit in multi-national corporations
  • Preferably with experience on the Telecom and/or Technology industries
  • Proven experience leading and executing complex audit engagements across various business functions
  • Experience in risk management, governance and compliance auditing
  • Previous experience in mentoring or supervising junior audit staff is desirable
  • Bachelor’s degree in Accounting, Finance, Business Administration or related field
  • A Master’s degree or MBA is highly desirable
  • Certified Internal Auditor (CIA) or actively pursuing the certification
  • Other certifications such as CISA and CRMA would be considered as a plus
  • Strong understanding of internal control frameworks (e.g., COSO), risk management practices
Job Responsibility
Job Responsibility
  • Lead and execute complex but comprehensive internal audits across various departments and functions, ensuring the accuracy, completeness, and effectiveness of internal controls in light of Business objectives and Compliance requirements
  • Identify risks, assess the adequacy of control frameworks, and recommend insightful improvements that enhance operational efficiency and governance
  • Provide clear, actionable audit findings and communicate effectively with senior management to drive remediation actions, either through high quality Audit Reports or any other interactions
  • Maintain internal audit “working papers” in accordance with Vodafone Internal Audit Methodology and the IIA Standards
  • Support the Internal Audit Manager in strategic audit planning, resource allocation, and performance monitoring
  • Mentor and guide junior audit staff, fostering professional growth and a culture of continuous improvement within the team
  • Demonstrate leadership potential by contributing to Internal Audit departmental initiatives, driving process improvements, and supporting organizational risk management strategies
  • Ability to work independently as well as the ability to work with other team members in other locations as required
  • Pro-actively develop relationships with key stakeholders across Vodafone that fosters acceptance and buy-in of the Internal Audit function, in line with the Vodafone Internal Audit strategy
  • Understand, develop and implement data analytics projects on-going or planned within the department with minimal direction, perform in-depth and conclusive audit testing and documentation for all assigned jobs
What we offer
What we offer
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services
  • Fulltime
Read More
Arrow Right
New

Market Accounting Senior Manager

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Türkiye , İstanbul
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Chartered Accountant (or equivalent)
  • University graduate, preferably from Finance and Accounting, Business Administration, Economics, etc.
  • 10+ years experience in finance, in particular in all areas of finance operations either by practical delivery or through oversight
  • Extensive telecommunications industry experience
  • Very strong cooperation, coordination, communication and presentation skills
  • Analytical-minded, innovative, adaptable, team player
  • Deep technical financial accounting and reporting skills in particular with respect to the local market(s)
  • Strong understanding and track record of how commercial transactions are translated into financial statements
  • Excellent self-leadership & highly self-reflective
  • Strong track record in steering and moderating audit procedures required for financial reporting assurance and sign-off
Job Responsibility
Job Responsibility
  • Maintains a deep understanding of international and respective local financial reporting standards
  • Builds upon the group-wide financial reporting governance to progress local market accounting compliance, accuracy, transparency and consistency
  • Collaborates closely with the Accounting Competence Center (ACC), contributing and advising with the local market(s) reporting expertise in terms of strategic accounting judgements, characterised by a high degree on materiality, critical risk/ chance profile and/ or a group/ cross market impact
  • Certifies Income Statement, Balance Sheet and other Financial Statement artefacts (Disclosures, Management Reports, etc.) under both International Financial Reporting Standards (IFRS) and Local Generally Accepted Accounting Principles (GAAP) for the respective local market(s)
  • Accountable for timely and accurate statutory financial reporting for the respective local market(s)
  • Challenges the overarching end-to-end accounting structures and processes to contribute to achieving future targets and evolution in R2R accounting processes
  • Contributes to evolving the existing group-wide compliance governance frameworks In close collaboration with the Accounting Competence Center to assure guidance and adherence for key compliance processes (such as Balance Sheet Reconciliation, Accrual Governance and others) and streamline data aggregation and reporting processes, supporting strategic financial decision-making at both local and organizational levels
  • Acts as a Business Partner Accounting for Local Market Finance Directors and CSO organisations for accounting related judgements and local market certifications
  • Assumes responsibility as an accounting expert for related accounting transformation initiatives
  • Collaborates closely with the Group Financial Reporting team and related peers to closely align accounting policy, judgement and policy application
What we offer
What we offer
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services
Read More
Arrow Right
New

Operations Service Manager

Scope has a new and exciting opportunity for an Operational Service Manager with...
Location
Location
Australia , Hawthorn
Salary
Salary:
Not provided
scopeaust.org.au Logo
Scope Australia
Expiration Date
February 04, 2026
Flip Icon
Requirements
Requirements
  • Ability to skillfully bring together strategic thinking and professional expertise and commercial acumen to deliver financially sustainable outcomes
  • Extensive experience in rapidly developing stakeholder networks to deliver outcomes, including stakeholders with diverse communication requirements
  • Experience leading, coaching and developing others
  • Knowledge of Principles and practices of the budgetary process and financial operations
  • Experience within the Disability/ and or Community Sector
Job Responsibility
Job Responsibility
  • Collaborate to build service delivery capability across CIRC and more broadly across Scope
  • Increase the effective utalisation of the workforce
  • Manage, coach and mentor team members to support our business customers in the pursuit of their objectives
  • Maintain systems and processes to ensure workforce management and optimization are in line with CIRC customer and client commitments and contracts
  • Promote and embed a culture of ethical service delivery across CIRC
What we offer
What we offer
  • Access to an exclusive benefits platform with cashback, vouchers, and discounts to over 500 popular retailers
  • Fulltime
Read More
Arrow Right
New

Rentals & Leased Lines Engineer

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Greece , Athens
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MSc Degree in Telecoms related field or equivalent experience
  • 3+ years’ experience in similar position within a service provider/operator or vendor
  • Experience in Mobile Radio Access and Fixed networking technologies like CGA, NGA
  • Experience in budget preparation and planning
  • Excellent communication and stakeholder management skills
  • Cooperation and collaboration in complex organizations with matrix organisations
  • Excellent written and verbal communications skills in Greek & English
Job Responsibility
Job Responsibility
  • Manage Leases/Rentals and Leased Lines for Mobile and Fixed Access Networks
  • Partner management of Lease/Rentals & Leased Lines providers
  • Manage the Leases/Rentals for Mobile Sites and Fixed access sites, including budget planning and proposals for optimizations
  • Partner management of respective partners
  • Vantage, Victus and Cosmote for mobile, landlords and Real estate suppliers for fixed
  • End to end management of Fixed Access Leased Lines (E-lines, IRUs, OKSYA, NGA and FTTH interconnections)
  • performance monitoring, capacity planning, upgrade/downgrade, optimize, budget planning
  • Partner management of Leased Lines providers’ (OTE, Rural, Grid, FiberGrid, Fiber2All)
  • Act as Fixed access network SPOC towards Regulatory for areas relevant with Fixed access connectivity and pricing
  • Liason with Commercial teams and define plans for A/K upgrades from CGA to NGA when LL are required
What we offer
What we offer
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
  • Remote work equipment to help you create a comfortable, ergonomic workspace at home
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Spirit of Vodafone Day: one day each quarter dedicated to your personal development
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Needless to say, we cater for your communication wherever you are
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
Read More
Arrow Right
New

Customer Success Manager

At Dolead, we align marketing, sales, and data to turn media investment into rea...
Location
Location
United States , Boston
Salary
Salary:
Not provided
dolead.com Logo
Dolead
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience in Customer Success or Account Management (4+ years)
  • Track record of growing accounts and managing renewals
  • Experience in digital advertising and/or home improvement services
  • Ease with numbers
  • Confidence presenting and leading conversations with clients
  • A self-starter mindset: proactive, motivated, and solution-oriented
  • Comfort in a fast-paced, international environment
  • Native-level English
Job Responsibility
Job Responsibility
  • Build and grow relationships with key client stakeholders
  • Understand client needs & market trends, using data and insights to identify upsell and cross-sell opportunities
  • Design and execute account plans aligned with client objectives
  • Own your pipeline and forecasts: follow up on opportunities, monitor key metrics, and achieve revenue targets
  • Collaborate with internal teams (Sales, Marketing, Product, Performance) to deliver the right solutions
  • Negotiate and close deals that support client goals
  • Track and report on performance, using insights to adjust strategies
  • Resolve issues quickly and provide proactive support
  • Stay ahead of the industry, monitoring competitors and best practices
What we offer
What we offer
  • Transportation costs: reimbursement up to $100/month
  • Healthcare (AETNA) individual & family - medical, dental, and vision plan & retirement Plan (401K)
  • Flexible vacation time
  • Flexible remote policy: up to 2-4 days/week (if you’re based in the Greater Boston area)
  • Diverse & multicultural environment
  • Fun company and team events
  • Fulltime
Read More
Arrow Right
New

VOIS Sales Lead

The Sales Lead is responsible for leading strategic and complex transformation b...
Location
Location
Germany , Düsseldorf
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven Commercial acumen achieved through experience working on complex sales pursuits in either a commercial, sales or bid related role
  • Fluency in German and English
  • Over 10 years of experience working in global organisations, in Commercial, Sales or Operations, leading virtual teams in the delivery of complex, global projects
  • Data driven with strong analytical and insight focus
  • Understand the competitive landscape of our markets, and of our customer base, and act as a credible advisor to CxO level
  • Understand the complexity of Vodafone and how it impacts our customer proposals
  • Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
  • Consistent delivery of exceptional results through matrix team structures driving optimal on and offshore structure
  • Strong decision making – ability to balance conflicting priorities and strong, individual personalities
  • Proven negotiation skills with customers up to C level
Job Responsibility
Job Responsibility
  • Bringing thought leadership, innovative deal structuring and sales expertise to all opportunities, which mitigates risk and contributes to the growth of the VOIS
  • Leadership across the customer life cycle from pre-qualification and deal shaping to negotiation, contracting and hand over into in-life
  • Collaborative creation of a compelling win-strategies through strong alignment with business stakeholders
  • Strong stakeholder relationships within VOIS and across all functions involved in the sales process
  • Drive and support customer teams to originate new business and ensure pipeline is adequately sized to meet growth plans for the assigned customer area
  • Develop and refine the VOIS sales processes, ways of working and governance models to enable business growth
Read More
Arrow Right
New

Cloud Solution Architect

At Vodafone, we’re not just shaping the future of connectivity for our customers...
Location
Location
Türkiye , İstanbul
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a related field is required
  • Minimum 8 years of experience, 2+ years of experience and in-depth understanding of IT infrastructure and cloud technologies: In IT architecture and solutions, middleware tools, synchronisation and archiving procedures, Data Management and Monitoring
  • Fully experienced in cloud architectures, hypervisors, servers, storage and networking (ESX, vCloud Director, AriaOps, Virtual Cloud Foundation (VCF) and NSX)
  • Experience in managing large and complex cloud
  • Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders effectively
  • Strong presentation skills, capable of engaging clients and delivering impactful technical discussions
  • Ability to provide appropriate solutions by thoroughly analyzing technically complex issues and proactively manage customer expectations throughout the project lifecycle
  • Knowledge of backup and recovery solutions, has worked closely with data replication and migration products (Veeam, Zerto, Netbackup), and has experience in architectural design on large-scale projects
  • Willingness to learn new technologies and processes to stay competitive in the rapidly evolving cloud computing world
Job Responsibility
Job Responsibility
  • Collaborate with customers and internal stakeholders to gather and analyze business requirements, design robust, scalable and secure IT infrastructure solutions in line with Vodafone best practices
  • Create detailed design documents including topology maps, architecture diagrams, implementation plans and blueprints for Vodafone cloud environments
  • Lead presentations and discussions simplifying complex ideas while developing clear documentation and implementing best practices for Vodafone cloud solutions
  • Knowledge of emerging technologies and trends to continuously improve architectural strategies and solutions, researching how new technologies can be integrated into existing Vodafone infrastructures
  • Leading and ensuring compliance with security policies and operational guidelines for managed cloud environments
  • Analyze cloud infrastructure performance, identifying trends in capacity utilization and potential bottlenecks to increase efficiency and cost-effectiveness
  • Conduct infrastructure analysis to identify gaps and ensure best practice controls are in place, controlling and revising processes and procedures to guarantee the healthy operation of the infrastructure
  • Lead the design of complex projects, ensuring that all aspects of the infrastructure are strategically aligned with business objectives and technology developments
  • Develop and manage the long-term technical design, architecture and implementation of Vodafone Services and roadmap
What we offer
What we offer
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services
Read More
Arrow Right