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The Trade Support Analyst is a developing professional role responsible for supporting multiple aspects of the loan trading lifecycle. Responsibilities include coordinating across various internal teams to ensure the prompt and accurate application of commitment reductions and other lifecycle events, processing corporate actions in a timely and accurate manner, facilitating client onboarding, managing trade allocations, and maintaining high standards of quality control and reporting. This role requires the ability to analyze and communicate complex information clearly and effectively to clients, the trading desk, and senior management. The ideal candidate will be detail-oriented, accountable, ethical, results-driven, trustworthy, and credible. As the team is fully transitioned to Loan IQ (LIQ), our new product processing platform, the analyst will also contribute to troubleshooting system issues and supporting the implementation of updated workflows.
Job Responsibility:
Individual must perform under pressure, multitask, and deliver results under tight deadlines
Assist the team troubleshoot issues in LIQ, AMC, LoansQT
Trained to back up several trade support functions such as onboarding, allocations, and corporate actions as business needs change
Deals with most loan-related problems independently and has some latitude to resolve complex issues
Applies judgment when interpreting data, preparing reports, and presents findings to management
Make resolution recommendations based on identified trends and facts
Designs and analyzes complex reports often related to loan documentation processes
Participates in and supports the implementation of projects and process improvement initiatives
Interprets data and makes recommendations for the launch of new products/services and upgraded platforms
Minimizes risk to the bank through a solid understanding of procedural requirements
Serves as a checker for systematic transactions as a last line of defense
Timely escalation and resolution of all inquiries and issues related to loan trades
Applies a solid understanding of how the team and area integrate with others
Works closely with own team and internal stakeholders
Has direct interaction with external customers to disseminate or explain information
Appropriately assess risk when business decisions are made
Requirements:
Demonstrate understanding of Loan Processes, Procedures, Products and Services
Able to identify, mitigate, manage, resolve, and escalate risks and issues
Reasonable awareness of risk types, policies and control measures and processes
Comply with applicable laws, rules, and regulations, and adhering to Policies
Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs
Experience with LoanIQ is highly desired
Individual must display intellectual curiosity and willingness to constantly learn and take on new projects as required
Individual must have excellent communication, organizational and interpersonal skills
Bachelor’s/University degree or equivalent experience
Nice to have:
Experience with LoanIQ is highly desired
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards