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Trade Support Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States , Tampa

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Category:

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Contract Type:
Not provided

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Salary:

48180.00 - 63140.00 USD / Year

Job Description:

The Trade Support Analyst is a developing professional role responsible for supporting multiple aspects of the loan trading lifecycle. Responsibilities include coordinating across various internal teams to ensure the prompt and accurate application of commitment reductions and other lifecycle events, processing corporate actions in a timely and accurate manner, facilitating client onboarding, managing trade allocations, and maintaining high standards of quality control and reporting. This role requires the ability to analyze and communicate complex information clearly and effectively to clients, the trading desk, and senior management. The ideal candidate will be detail-oriented, accountable, ethical, results-driven, trustworthy, and credible. As the team is fully transitioned to Loan IQ (LIQ), our new product processing platform, the analyst will also contribute to troubleshooting system issues and supporting the implementation of updated workflows.

Job Responsibility:

  • Individual must perform under pressure, multitask, and deliver results under tight deadlines
  • Assist the team troubleshoot issues in LIQ, AMC, LoansQT
  • Trained to back up several trade support functions such as onboarding, allocations, and corporate actions as business needs change
  • Deals with most loan-related problems independently and has some latitude to resolve complex issues
  • Applies judgment when interpreting data, preparing reports, and presents findings to management
  • Make resolution recommendations based on identified trends and facts
  • Designs and analyzes complex reports often related to loan documentation processes
  • Participates in and supports the implementation of projects and process improvement initiatives
  • Interprets data and makes recommendations for the launch of new products/services and upgraded platforms
  • Minimizes risk to the bank through a solid understanding of procedural requirements
  • Serves as a checker for systematic transactions as a last line of defense
  • Timely escalation and resolution of all inquiries and issues related to loan trades
  • Applies a solid understanding of how the team and area integrate with others
  • Works closely with own team and internal stakeholders
  • Has direct interaction with external customers to disseminate or explain information
  • Appropriately assess risk when business decisions are made

Requirements:

  • Demonstrate understanding of Loan Processes, Procedures, Products and Services
  • Able to identify, mitigate, manage, resolve, and escalate risks and issues
  • Reasonable awareness of risk types, policies and control measures and processes
  • Comply with applicable laws, rules, and regulations, and adhering to Policies
  • Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs
  • Experience with LoanIQ is highly desired
  • Individual must display intellectual curiosity and willingness to constantly learn and take on new projects as required
  • Individual must have excellent communication, organizational and interpersonal skills
  • Bachelor’s/University degree or equivalent experience

Nice to have:

Experience with LoanIQ is highly desired

What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
January 29, 2026

Expiration:
February 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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