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NAPA – NZ’s newest Trade and Specialist customer focused business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands-on business where high calibre, knowledgeable, industry people exceed our customers’ expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team. We’re looking for a Trade Specialists who either has solid automotive experience or who loves all things automotive and are excited to learn. You’ll be the trusted local expert helping customers with parts for passenger, commercial, and industrial vehicles.
Job Responsibility:
Provide technical support to trade customers
Build strong, lasting relationships with customers
Be a problem solver and confident seller using up-to-date product info
Deliver service that creates genuine, memorable moments for customers
Thrive in a busy phone role
Keep safety top of mind for yourself and the team
Requirements:
Solid automotive experience OR a passion for automotive and willingness to learn
Passionate about customer service with sales experience or strong desire to grow
Ability to share knowledge clearly and eager to keep learning
Natural problem solver and comfortable using a computer
Proactive team player who can work independently
Flexible with working days and open to change
Deep care for safety
Ability to handle lifting, bending, and climbing
What we offer:
Recognition programs and team incentives for performance
Inclusive team environment
Ongoing training and career development
Attractive team member pricing across all GPC AP businesses