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Trade Specialist

New Zealand, Onekawa, Napier · Job Posted January 20, 2026
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Job Description

NAPA – NZ’s newest Trade and Specialist customer focused business delivering on our CVP of Market Leading Range, NAPA Know How and Everyday Great Value. A very customer and team centric, hands-on business where high calibre, knowledgeable, industry people exceed our customers’ expectations everyday by delivering a wide range of products to our trade and specialist customers in the most efficient way via our highly knowledgeable team. We’re looking for a Trade Specialists who either has solid automotive experience or who loves all things automotive and are excited to learn. You’ll be the trusted local expert helping customers with parts for passenger, commercial, and industrial vehicles.

Job Responsibility

  • Provide technical support to trade customers
  • Build strong, lasting relationships with customers
  • Be a problem solver and confident seller using up-to-date product info
  • Deliver service that creates genuine, memorable moments for customers
  • Thrive in a busy phone role
  • Keep safety top of mind for yourself and the team

Requirements

  • Solid automotive experience OR a passion for automotive and willingness to learn
  • Passionate about customer service with sales experience or strong desire to grow
  • Ability to share knowledge clearly and eager to keep learning
  • Natural problem solver and comfortable using a computer
  • Proactive team player who can work independently
  • Flexible with working days and open to change
  • Deep care for safety
  • Ability to handle lifting, bending, and climbing

What we offer

  • Recognition programs and team incentives for performance
  • Inclusive team environment
  • Ongoing training and career development
  • Attractive team member pricing across all GPC AP businesses
  • Parental leave top-up allowance
  • Paid volunteer leave
  • Opportunity to join a progressive global company

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