Trade Services Specialist

• Service clients by leading a team of Trade Service Representatives
• Act as a back up to the trade service managers
• Provide input to managers on performance and recommendations relative to salary and promotion for less experienced staff
• Analyze the continued satisfaction and retention of existing clients and referral of international banking issues
• Train and coach daily work flow of less experienced staff, resolve routine issues and escalated problems
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Present recommendations for identifying opportunities for growth through client referrals
• Develop full working knowledge of complex letter of credit documentation, governing regulations, bank operations and credit risk
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

2+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education