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At AO, we’re focused on delivering feel‑good experiences for our customers, our partners, and our people. And when it comes to representing some of the world’s most influential brands, we don’t just aim to deliver-we consistently raise the bar. You’ll be the go‑to marketing partner for some of the biggest global brands like LG and Hisense, creating standout campaigns that our customers care about. You’ll own how these brands show up across AO, building smart, insight‑driven marketing plans that help grow the category and genuinely improve what our customers see, feel and experience. This isn’t just a campaign delivery role. It’s about curiosity. It’s about digging into customer data, spotting trends early, and turning insight into action. You’ll work closely with teams across the business -influencing decisions, pitching ideas, solving problems, and shaping how millions of customers discover the products they love.
Job Responsibility:
You’ll work closely with our manufacturing partners to maintain and grow relationships
Define shared marketing objectives with partners and oversee the delivery of bespoke programmes of activity
Develop marketing strategies aligned to category growth plans, engaging with the wider business to communicate key initiatives
Work collaboratively with the purchasing teams to achieve category and key brand growth targets and be on the constant look-out for new revenue generating opportunities with our partners
Leverage commercial data, web analytics and customer insight to identify areas of opportunity and trends within customers onsite and purchasing behaviours
Assist in managing the trade marketing budget for the category, measuring and reporting on the performance against marketing plans
Requirements:
A strong background in eCommerce, digital marketing & account management
Stakeholder management skills, with the ability to engage, influence and build strong relationships across internal and external teams
A proven ability to deliver brand‑awareness growth and commercial performance through well‑structured, insight‑led marketing strategies
Strong commercial acumen, with the capability to interpret customer insights, analyse sales and performance data, and evaluate the ROI of campaigns and promotions
What we offer:
Holidays
25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
Pension
Contribute 5% of your annual salary and we'll do the same
Be a VIP at the AO Arena
we have loads of opportunities to win free tickets and pre-sale access!
Health & wellbeing
discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more
Discounts
exclusive discounts across our product range
Family leave
Enhanced Maternity, Paternity and Adoption leave
Making a difference
2 fully paid days a year to donate your time to any charity of your choice
On site perks
start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!