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Trade Desk Specialist

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Citizens Bank

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Location:
United States , Charlotte

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Trade Desk Specialist, you will provide world class service in trade entry, order execution, account maintenance and customer service. Products include but not limited to managed accounts, mutual funds, fixed income, and equities. Representative will also assist in ad-hoc projects and call out campaigns. Highly motivated, team-oriented colleague will be able to work individually as well as effectively with other teams.

Job Responsibility:

  • Trade entry, order execution, and quality control
  • Initiate and submit trades for mutual funds, UITS, structured products, equities, and fixed income over the phone and through paperwork
  • Monitor managed accounts
  • Adhere to regulatory requirements for TRACE, RTRS, and CAT
  • Assist financial advisors with operational support, and various service-related requests as needed
  • Ability to learn and train in all aspects of the trade desk
  • Work with other teams to improve processes and create efficiencies
  • Collaborate with Trade Desk leadership to resolve customer issues.

Requirements:

  • Must hold FINRA Series 7, 63/66
  • 3+ years prior back-office Wealth Management Operations or Contact Center experience required
  • Prior Trade Desk experience preferred
  • Positive and customer-focused mindset
  • Strong listening and problem-solving abilities, persistent enthusiasm when interacting with customers
  • Strong verbal and written communication skills
  • Goal oriented professionals with an interest Wealth Management and Investment Products
  • Detail oriented with a strong sense of urgency.

Nice to have:

Prior Trade Desk experience preferred

What we offer:
  • competitive pay
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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