Jobs Remote jobs Sign In

Fairalls Builders Merchants · Sales

Trade Counter Sales Assistant

United Kingdom, Wiveliscombe · Job Posted May 04, 2026

Job offer has expired

Job Link Share

Job Description

We’re now looking for a reliable and customer‑focused Trade Counter Sales Assistant to join our team at our Wiveliscombe Branch.

Job Responsibility

Serving trade and retail customers at the counter
Processing customer orders and enquiries face‑to‑face and over the phone
Recommending products and solutions to meet customer needs
Building strong relationships with existing customers and identifying new sales opportunities
Resolving customer queries and complaints promptly and professionally
Maintaining strong product and technical knowledge
Ensuring Health & Safety procedures are followed at all times
Supporting the branch with general day‑to‑day tasks

Requirements

Trade counter or plumbing merchant experience
DIY, builders’ merchant, or trade background (preferred)
Full UK driving licence
Good industry and product knowledge
Confident communication and customer service skills
Basic numeracy skills (addition & subtraction)
Ability to prioritise workload and work with minimal supervision
Friendly, approachable, and a strong team player
Willingness to undertake training and develop in the role

What we offer

Competitive salary
Pension & paid holidays
Training and career development opportunities
Supportive team environment
Staff discount on building materials
Employee Assistance Programme
Retail discounts via Perks Membership
Branded uniform provided

Fairalls Builders Merchants - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst

Similar Jobs for

Trade Counter Sales Assistant

8 matching positions

Counter Sales Assistant

We are currently looking for a Counter Sales Assistant to join our team at Branc...

Location

United Kingdom , Cardigan

Salary

26932.49 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A positive attitude and commitment to great customer service
Strong communication and teamwork skills
Good attention to detail and a willingness to learn
Previous experience in retail, builders' merchants, or a trade counter environment is an advantage—but not essential

Job Responsibility

Job Responsibility

Deliver excellent face-to-face and telephone customer service
Assist customers with sales, enquiries, and product advice
Process transactions accurately for both account and cash sales
Keep shelves replenished and stock well presented
Pick and prepare orders for collection or delivery
Help unload supplier vehicles and check goods received
Maintain high standards of health & safety and housekeeping
Assist with stock control, including regular stock takes
Support merchandising and store layout when required

What we offer

Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
Staff discount scheme
Death in Service benefit
Formal training and career progression opportunities

Fulltime

Trade Counter Assistant

Bradfords Building Supplies Ltd is a leading independent builders’ merchant base...

Location

United Kingdom , Barnstaple

Salary

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Do you enjoy providing excellent customer service?
Are you a team player willing to help all departments in Branch when needed?
Are you confident in building working relationships with our customer?
Do you enjoy problem solving?

Job Responsibility

Job Responsibility

Deliver the highest level of service on the trade counter
Be the friendly face of the business, helping to drive sales while dealing with customers to ensure their requirements are met and they are well supported
Check of goods and merchandise the stock in the shop
Work with all departments to ensure customers receive exceptional customer service every time

What we offer

30 days annual leave a year (inclusive of Bank Holidays)
After one year's service, annual leave rises to 33 days a year
Discretionary bonus scheme
Contributory stakeholder pension scheme
Life cover
Online discounts package
Great working environment

Fulltime

Trade Counter Sales

Trade Counter Sales – Heating & Plumbing Dublin 12 €38k

Location

Ireland , Dublin 12

Salary

38000.00 EUR / Year

Executive Talent

Expiration Date

Until further notice

Requirements

Manual Handling Certified
A good knowledge of the Heating & Plumbing industry would be a distinct advantage
Serving customers and providing advice on products
Strong Organisational & Communication Skills
Attention to detail & see tasks through to the end
Ability to work on own initiative
Computer Literacy, knowledge of Kerridge/K8 would also be an advantage
Fluent in English
Candidates must have the right to live and work in Ireland on a permanent basis

Job Responsibility

Job Responsibility

Ensure company Health and Safety standards of performance are always adhered to
Ensuring all customers who present at the trade counter and collections areas are dealt with in a prompt and friendly manner
Maintaining a high level of housekeeping of counter areas and 'front of house'
Provide the highest level of picking and packing standards of customer products for collection and occasionally for delivery
Proactively communicating with customers and sales staff of the progress of orders and ensuring outstanding collections are kept to a minimum
Preparation of orders for delivery and collection to ensure all inbound and outbound deliveries are checked accurately and that no sub-standard or incorrect goods are received into the warehouse or dispatched to customers
Ensuring that all sales and returns are processed on the K8 computer system in accordance with current processes and pricing
Replenishment of stock locations
Assist in cycle counting and stock checks in conjunction with the Stock Controller
Keep up to date with new products stocked in the store

Fulltime

Counter Sales Assistant

Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced e...

Location

United Kingdom , Cardiff

Salary

26932.49 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A positive attitude and commitment to great customer service
Strong communication and teamwork skills
Good attention to detail and a willingness to learn
Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential

Job Responsibility

Job Responsibility

Deliver excellent face-to-face and telephone customer service
Assist customers with sales, enquiries, and product advice
Process transactions accurately for both account and cash sales
Keep shelves replenished and stock well presented
Pick and prepare orders for collection or delivery
Help unload supplier vehicles and check goods received
Maintain high standards of health & safety and housekeeping
Assist with stock control, including regular stock takes
Support merchandising and store layout when required

What we offer

Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities

Fulltime

Counter Sales Assistant

Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced e...

Location

United Kingdom , Barry

Salary

26932.49 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A positive attitude and commitment to great customer service
Strong communication and teamwork skills
Good attention to detail and a willingness to learn
Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential

Job Responsibility

Job Responsibility

Deliver excellent face-to-face and telephone customer service
Assist customers with sales, enquiries, and product advice
Process transactions accurately for both account and cash sales
Keep shelves replenished and stock well presented
Pick and prepare orders for collection or delivery
Help unload supplier vehicles and check goods received
Maintain high standards of health & safety and housekeeping
Assist with stock control, including regular stock takes
Support merchandising and store layout when required

What we offer

Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities

Fulltime

Counter Sales Assistant

Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced e...

Location

United Kingdom , Maesteg

Salary

26932.49 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A positive attitude and commitment to great customer service
Strong communication and teamwork skills
Good attention to detail and a willingness to learn
Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential

Job Responsibility

Job Responsibility

Deliver excellent face-to-face and telephone customer service
Assist customers with sales, enquiries, and product advice
Process transactions accurately for both account and cash sales
Keep shelves replenished and stock well presented
Pick and prepare orders for collection or delivery
Help unload supplier vehicles and check goods received
Maintain high standards of health & safety and housekeeping
Assist with stock control, including regular stock takes
Support merchandising and store layout when required

What we offer

Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities

Fulltime

Counter Sales Assistant

Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced e...

Location

United Kingdom , Swansea

Salary

25872.99 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A positive attitude and commitment to great customer service
Strong communication and teamwork skills
Good attention to detail and a willingness to learn
Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential

Job Responsibility

Job Responsibility

Deliver excellent face-to-face and telephone customer service
Assist customers with sales, enquiries, and product advice
Process transactions accurately for both account and cash sales
Keep shelves replenished and stock well presented
Pick and prepare orders for collection or delivery
Help unload supplier vehicles and check goods received
Maintain high standards of health & safety and housekeeping
Assist with stock control, including regular stock takes
Support merchandising and store layout when required

What we offer

Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities

Fulltime

Counter Sales Assistant

Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced e...

Location

United Kingdom , Cardigan

Salary

25872.99 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A positive attitude and commitment to great customer service
Strong communication and teamwork skills
Good attention to detail and a willingness to learn
Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential

Job Responsibility

Job Responsibility

Deliver excellent face-to-face and telephone customer service
Assist customers with sales, enquiries, and product advice
Process transactions accurately for both account and cash sales
Keep shelves replenished and stock well presented
Pick and prepare orders for collection or delivery
Help unload supplier vehicles and check goods received
Maintain high standards of health & safety and housekeeping
Assist with stock control, including regular stock takes
Support merchandising and store layout when required

What we offer

Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities

Fulltime