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Trade Counter Assistant

cityplumbing.co.uk Logo

City Plumbing

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Location:
United Kingdom , Chorley

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour

Job Description:

Come and join us as a Trade Counter Assistant and help us to exceed customer expectations and share our success in a committed and friendly environment. As a Trade Counter Assistant you’ll be committed to delivering an outstanding level of service. The Trade Counter Assistant will be able to communicate at all levels and provide a first class service to our customers. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Our Trade Counter Assistant roles are often the first step into a rewarding career with us.

Job Responsibility:

  • Dealing with all aspects of customer queries, in a quick and timely manner
  • Sourcing parts, processing orders, chasing orders and dealing with queries
  • Maintain excellent relationships with customers
  • Coordinating deliveries, organising collections with carriers and reacting to failed deliveries
  • Any projects on an ad hoc basis as requested by the Trade Counter Manager

Requirements:

  • Ideally some experience working in a customer service environment
  • Proficient in basic IT in order to learn our computer systems and processes
  • Able to deal with customers, external suppliers and carriers in a professional and friendly way
  • Have a positive, can do attitude, and enjoy working as part of a team
What we offer:
  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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