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The Trade Compliance Manager is responsible for leading Brightstar’s Global Import and Export compliance program, ensuring the Company operates in full accordance with all applicable Customs, Trade, Tariff, and Export control regulations. This role oversees classification accuracy, brokerage performance, documentation standards, and compliance procedures across all International movements of product, parts, and equipment. The Trade Compliance Manager works closely with Transportation, Warehouse Operations, Engineering, Product, and International teams to ensure compliant, consistent, and efficient Global Logistics execution.
Job Responsibility:
Lead Brightstar’s Global Import and Export compliance program across the U.S., Canada, Mexico, LATAM, Europe, and APAC
Ensure all cross-border movements comply with applicable customs regulations (CBP, CBSA, SAT, EU Customs, etc.)
Maintain and enforce a comprehensive Trade Compliance Policy, SOPs, and Internal controls
Serve as the Company’s internal subject matter expert on Customs requirements, Duty considerations, Free Trade agreements, and Import restrictions
Own and maintain HTS classifications for all parts, machines, and equipment globally. Identify opportunities for duty savings, process efficiency, and risk reduction
Perform Tariff reviews, Duty impact analysis, and Classification validations to ensure accuracy
Oversee documentation quality for imports/exports including commercial invoices, packing lists, COO, certifications, and export declarations
Ensure compliance with Import valuation, Country of Origin rules, and product admissibility requirements
Manage all Global customs brokers, and International Trade partners - establishing SLAs, monitoring performance, resolving escalations, and participating in quarterly business reviews
Audit broker filings for accuracy, completeness, and regulatory compliance
Provide direction to the business on special classifications, complex transactions, repairs/returns, and temporary imports
Proactively identify, assess, and mitigate trade compliance risk across the global supply chain
Partner with the Transportation team to ensure compliant and smooth border crossings
Support reverse logistics, RMA processes, and shipments for repairs, replacements, and returns
Work with warehouse teams to ensure proper packaging, labeling, and documentation flow
Standardize Trade Compliance workflows, documentation requirements, and controls across all Global locations
Requirements:
Bachelor’s degree in Supply Chain, International Business, Logistics, or related field
Licensed Customs Broker (LCB) strongly preferred, or actively pursuing certification
5–8+ years of global trade compliance experience (U.S. + international markets)
Strong knowledge of HTS classification, valuation, origin rules, duties/tariffs, PGA requirements, bonded movements, and free trade agreements
Experience managing customs brokers, freight forwarders, and global logistics partners
Experience in similar industries (electronics, telecom, technology, service/repair operations) is highly desirable