Trade Communications Executive Job at Disney (London)

Job Description

This role supports B2B communications for the travel trade across social media, email and trade events. You'll help keep the communications calendar aligned to business priorities, support clear and consistent messaging, and make sure content is delivered to a high standard. It's a great opportunity to contribute to communications that keep travel agents and partners informed, engaged and connected to the Disney brand.

Job Responsibility

Plan, schedule and deliver social media content across trade-facing channels, making sure activity supports agreed objectives and reflects best practice
Work closely with the Brand Social Media team and other internal stakeholders to align messaging, share ideas and deliver content accurately and on time
Maintain the communications calendar across campaigns, incentives and events, ensuring activity is well organised, tracked and delivered to schedule
Support the delivery of email campaigns through CRM tools such as HubSpot, including set-up, design and audience segmentation, with guidance where needed
Carry out quality checks to ensure all communications are clear, accurate, on brand and ready for distribution
Coordinate communications for trade events, including invitations, follow-up materials and wider event-related messaging
Help manage the day-to-day administration of trade communications activity across multiple Disney Destinations brands
Produce basic reporting on B2B communications and social media performance, sharing key observations and insights with the wider team
Build strong working knowledge of the team's communications and CRM tools, and support colleagues by sharing knowledge and following agreed processes and standards
Stay up to date with trends and developments in communications and social media, while supporting ad hoc budget tracking in partnership with your manager

Requirements

Experience in marketing or communications, including email or social media activity
Strong written communication and copywriting skills
Experience using CRM or email marketing tools (e.g. HubSpot, or Pixie Dust)
Experience of copywriting
Highly organised with strong attention to detail
Comfortable working within established processes and guidelines
Able to manage multiple tasks and priorities effectively
Experience using Microsoft Office tools (Word, Excel, PowerPoint) as well as CANVA
Collaborative approach and confidence working with stakeholders
Highly motivated and positive 'Can Do' attitude
Innovative and creative thinker

Nice to have

Familiarity with social media platforms, scheduling and basic analytics
Analytical skills to extract insights from data
Canva desirable

What we offer

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups - WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST

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Trade Communications Executive

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