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TPS Centre Manager

sytnerworcesterbmw.co.uk Logo

Sytner BMW Worcester

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Location:
United Kingdom , Leeds

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Sytner Group has a rare and very exciting opportunity for an experienced Centre Manager to join our management team at Leeds Trade Parts Specialists (TPS). TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

Job Responsibility:

  • Ensure that the Centre targets and business objectives are achieved
  • Translate overall sales targets into departmental targets and, with first line management, set challenging but achievable goals
  • Ensure the team is motivated, recognised and incentivised
  • Create Personal Development Plans, monitor progress and provide developmental or corrective support where required
  • Create a Manpower Plan for your centre and put a succession plan in place
  • Create and maintain a customer centric culture in the business
  • Maintain a high level of customer satisfaction via the team
  • Work within the identified sales strategy to increase sales revenues within the team to devise and implement sales plans
  • Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
  • Analyse internal and external market data to develop an understanding of the potential sales opportunities
  • Work to achieve agreed business plan and budget – controlling costs within agreed parameters including Gross Margin levels
  • Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
  • Maintain an effective relationship with all stakeholders
  • Ensure the overall security of the stock and premises

Requirements:

  • Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
  • A passion for providing a great customer service experience and the automotive industry
  • Possess the ability to communicate effectively and build strong relationships with key stakeholders
  • Be experienced at devising strategies and implementing plans
  • The ability to provide an exceptional customer service experience
  • Ability to plan strategies and activities to grow and develop a business
  • Be sales focussed and results orientated
  • Have a high degree of IT literacy and a proficient user of MS Office
  • Management experience
What we offer:
  • Enhanced Holiday Entitlement – 27 days plus bank holidays
  • Company Car
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Private Medical Insurance
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • Career Development
  • Enhanced Pension Entitlement
  • One day a year paid voluntary / community work

Additional Information:

Job Posted:
April 01, 2026

Employment Type:
Fulltime
Job Link Share:

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