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Tourism Information Officer

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Hecate Strait Employment Development Society

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Location:
Canada , Prince Rupert

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

21.00 CAD / Hour
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Job Description:

Reporting directly to the Executive Director, the Tourism Information Officer is a fulltime (35 hours per week), temporary, summer season position with Tourism Prince Rupert.

Job Responsibility:

  • Works with the Tourism Prince Rupert Board of Directors and Staff, under the supervision of the Visitor Experience Manager, to further our mandate to promote Prince Rupert as a world-class visitor destination
  • Works in the Visitor Information Centre, and assists with the Container Market, and Volunteer Ambassadors to provide high-level visitor services to visitors
  • Conducts business outreach to ensure up-to-date visitor information and local business listings on visitprincerupert.com
  • Provides visitor information and supporting print materials to all visitors
  • Conducts merchandise sales from the visitor centre retail space
  • Acts as on-site representative for Tourism Prince Rupert at the Cow Bay Container Market to make note of any questions and relay them to Tourism Prince Rupert management
  • Supports partnerships with the Prince Rupert Cruise Port, Shore Excursion Operators, and Tour Providers to ensure visitors have access to high-quality experiences and up-to-date booking information
  • Supports content development work for social media and marketing campaigns, under the supervision of Tourism Prince Rupert's Marketing Manager
  • Distributes visitor information print materials to local establishments such as hotels, transportation providers, museums, etc, as needed

Requirements:

  • Capacity to work independently with minimal supervision
  • Excellent communication skills, both oral and written
  • ability to confidently answer visitor questions and tell the story of Prince Rupert
  • Creativity, imagination, and an entrepreneurial attitude towards tourism marketing and communications
  • A proactive attitude to resolve problems independently
  • Experience in customer service and/or tourism
  • Be between 15 and 30 years of age
  • Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
  • Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Additional Information:

Job Posted:
April 23, 2026

Expiration:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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