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Tour Receptionist

United States, Cocoa Beach · Job Posted April 23, 2026
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Job Description

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Responsibility

  • Greet and check-in guest
  • Assist guests with
  • collecting payments/pre-authorize payments
  • making reservations for entertainment, lodging
  • and/or planning itineraries for shows, attractions, and restaurants
  • Run and prepare reports – opening and closing
  • Answer phones
  • Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
  • Provide information to guests about the area, including directions and show information
  • Coordinate with Sales Manager on any additional gifts to be issued for New Owners
  • Prepares count and profiles of tours for the entire day
  • Updates numbers to Sales Managers as more tours are added
  • Communicates with Admin Manager or Leads with unusual tours/gifts
  • Maintains clean lobby, stocks magazines or literature
  • Other duties as assigned

Requirements

  • High School Diploma/GED
  • Prior Administrative experience

What we offer

  • Medical, Dental, Vision
  • 401k
  • PTO
  • Employee Travel Perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Discounted Resort Stays
  • Paid Time Off
  • Life Insurance
  • Long-Term Disability
  • Professional Development
  • Competitive Compensation
  • Rapid Growth
  • Corporate Discounts
  • Exclusive Member Deals

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