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The Tour Generation Specialist- Appointment Setter is responsible for engaging vacationers, resort guests, and local visitors at various Capital Vacations marketing locations. Using a scripted pitch (delivered naturally), the Tour Generation Specialist- Appointment Setter generates interest in the Capital Vacations ownership experience and schedules sales presentations for qualified guests. Success in this role is directly tied to the number of qualified appointments set and verified. This is an energetic, people-oriented role that rewards confidence, drive, and strong communication skills.
Job Responsibility:
Engage tourists, travelers, and locals in high-traffic environments
Deliver a scripted pitch in a natural, conversational manner to introduce Capital Vacations and the benefits of vacation ownership
Create excitement and interest around attending a sales presentation
Qualify guests based on company criteria before scheduling their appointment
Set appointments accurately and efficiently, ensuring all guest information is properly recorded
Achieve weekly appointment and performance goals
Maintain a positive, high-energy presence throughout each shift
Represent Capital Vacations professionally and uphold all company policies and standards
Requirements:
Must be at least 18 years old
Must be comfortable earning commission-based income
Ability to memorize and deliver a short scripted pitch while keeping it conversational
Ability to stand for extended periods and work in outdoor or indoor public settings
Reliable transportation to various marketing locations within the Hollywood Beach area
Must be able to work weekends, holidays, and peak travel periods as needed
Nice to have:
Previous experience in sales, promotions, hospitality, customer service, or marketing (helpful but not required)