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Social Value Portal Ltd Logo Social Value Portal Ltd · Human Resources

Total Rewards Specialist

United Kingdom, City of London, London · Job Posted May 16, 2026
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Job Description

We are looking for a Total Rewards Specialist to join our Europe & Asia HR team, with a primary focus on benefits across the UK and Europe. This is an ideal role for a benefits professional who enjoys owning operational delivery, partnering with internal stakeholders, and improving how things are done — while also developing their broader reward capability in a well-governed environment. You will act as a trusted point of contact for benefits, support colleagues and HR partners with queries, and contribute to reward projects that balance employee experience, compliance and cost discipline. This is not a box-ticking admin role. We are looking for someone who is detail-driven and motivated towards continuous improvement. You will work with confidential data, support reporting and analysis, and help ensure our processes work smoothly.

Job Responsibility

  • Own day-to-day administration of benefits and pension plans for the UK and other E&A countries, ensuring accuracy, timeliness, and compliance
  • Act as a point of contact for employees, HR colleagues, and external providers on benefit matters
  • Coordinate with brokers, insurers and vendors to support renewals, scheme changes and ongoing plan management, ensuring accuracy and timeliness
  • Perform benefits cost analysis and own the preparation of renewal reporting, ensuring data is accurate, well-structured, and ready to support decision-making
  • Partner with HR and Communications to promote wellbeing initiatives and maintain effective, up-to-date communications and intranet content
  • Contribute to ad-hoc Total Rewards projects and continuous improvement initiatives across the E&A region
  • Actively identify opportunities to improve process efficiency, data quality and employee experience, including use of systems and automation
  • Provide administrative support for broader Total Rewards initiatives, such as pay transparency readiness and documentation
  • Assist with data preparation, validation and analysis related to compensation cycles
  • Handle sensitive employee information with discretion, integrity, and strong attention to detail
  • Work with HR teams to ensure accurate inclusion of benefits which impact monthly payroll submissions (e.g. pension contribution changes, changes to PMI health insurance)
  • Work with HR and Payroll teams on the generation of annual payroll documents (P11ds)

Requirements

  • Strong attention to detail and a high level of comfort working with confidential data
  • Ability to build effective working relationships with HR Business Partners, Payroll, Finance and external providers across multiple countries
  • Strong understanding of benefits operations, renewals, vendors and employee support
  • Confidence in handling employee queries with professionalism and clarity
  • Good time management and prioritization skills, comfortable taking ownership of routine activities and priorities and navigating workload peaks
  • Comfortable with administrative work and data, without getting bored by routine tasks whit improvement-focused mindset — you like understanding why things are done and how they can be improved
  • Good Excel skills (power queries), knowledge of PowerBI (nice to have), and an interest in further developing reporting and analytical capability
  • Comfortable working with AI tools and motivated to learn how they can be used responsibly to enhance analysis, reporting, and administrative processes
  • Clear, practical communicator who works well with multiple stakeholders and can navigate cultural differences
  • A collaborative mindset, with an interest in improving processes and learning across the wider reward agenda
  • Previous HR or benefits administration experience is a plus, but not essential
  • Essential: Excel, attention to detail, collaborative, time management, improvement-focused mindset, discretion
  • Desirable: Power Queries (Excel), PowerBI, benefits knowledge, previous HR experience

Nice to have

  • Power Queries (Excel)
  • PowerBI
  • benefits knowledge
  • previous HR experience

What we offer

  • Single Private Medical Insurance cover with no restrictions on existing conditions
  • Dental insurance and an online GP service
  • 25 days annual leave, plus UK bank holidays (annual leave increases with years of service)
  • Pension scheme with 5% of salary employer contribution
  • Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick
  • Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay
  • Employee wellbeing hub
  • Recognition program 'You Matter'
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