Total Rewards Specialist – Europe & UK Job at Social Value Portal Ltd (South East)

Job Description

We are looking for a Total Rewards Specialist to join our Europe & Asia HR team, with a primary focus on benefits across the UK and Europe. This is an ideal role for a benefits professional who enjoys owning operational delivery, partnering with internal stakeholders, and improving how things are done — while also developing their broader reward capability in a well-governed environment. You will act as a trusted point of contact for benefits, support colleagues and HR partners with queries, and contribute to reward projects that balance employee experience, compliance and cost discipline. This is not a box-ticking admin role. We are looking for someone who is detail-driven and motivated towards continuous improvement. You will work with confidential data, support reporting and analysis, and help ensure our processes work smoothly.

Job Responsibility

Own day-to-day administration of benefits and pension plans for the UK and other E&A countries, ensuring accuracy, timeliness, and compliance
Act as a point of contact for employees, HR colleagues, and external providers on benefit matters
Coordinate with brokers, insurers and vendors to support renewals, scheme changes and ongoing plan management, ensuring accuracy and timeliness
Perform benefits cost analysis and own the preparation of renewal reporting, ensuring data is accurate, well-structured, and ready to support decision-making
Partner with HR and Communications to promote wellbeing initiatives and maintain effective, up-to-date communications and intranet content
Contribute to ad-hoc Total Rewards projects and continuous improvement initiatives across the E&A region
Actively identify opportunities to improve process efficiency, data quality and employee experience, including use of systems and automation
Provide administrative support for broader Total Rewards initiatives, such as pay transparency readiness and documentation
Assist with data preparation, validation and analysis related to compensation cycles
Handle sensitive employee information with discretion, integrity, and strong attention to detail
Work with HR teams to ensure accurate inclusion of benefits which impact monthly payroll submissions (e.g. pension contribution changes, changes to PMI health insurance)
Work with HR and Payroll teams on the generation of annual payroll documents (P11ds)

Requirements

Strong attention to detail and a high level of comfort working with confidential data
Ability to build effective working relationships with HR Business Partners, Payroll, Finance and external providers across multiple countries
Strong understanding of benefits operations, renewals, vendors and employee support
Confidence in handling employee queries with professionalism and clarity
Good time management and prioritization skills, comfortable taking ownership of routine activities and priorities and navigating workload peaks
Comfortable with administrative work and data, without getting bored by routine tasks whit improvement-focused mindset — you like understanding why things are done and how they can be improved
Good Excel skills (power queries), knowledge of PowerBI (nice to have), and an interest in further developing reporting and analytical capability
Comfortable working with AI tools and motivated to learn how they can be used responsibly to enhance analysis, reporting, and administrative processes
Clear, practical communicator who works well with multiple stakeholders and can navigate cultural differences
A collaborative mindset, with an interest in improving processes and learning across the wider reward agenda
Previous HR or benefits administration experience is a plus, but not essential
Essential: Excel, attention to detail, collaborative, time management, improvement-focused mindset, discretion
Desirable: Power Queries (Excel), PowerBI, benefits knowledge, previous HR experience

Nice to have

Power Queries (Excel)
PowerBI
benefits knowledge
previous HR experience

What we offer

hybrid working policy
employee wellbeing hub
competitive recognition program called 'You Matter'
Single Private Medical Insurance cover with no restrictions on existing conditions
Dental insurance and an online GP service
25 days annual leave, plus UK bank holidays (annual leave increases with years of service)
Pension scheme with 5% of salary employer contribution
Life assurance paying 4x annual salary and Group Income Protection paying 66% of salary for up to 5 years if you are off work on long-term sick
Enhanced parental leave policies, enhanced maternity, paternity, adoption, and shared parental pay

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Total Rewards Specialist – Europe & UK

Job Description

Job Responsibility

Requirements

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