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LBS Builders Merchants is a market-leading, award-winning business with a strong reputation for quality products and exceptional customer service. Our Total Plumbing division continues to grow, and we’re now seeking a dynamic Total Business Development Manager to help drive profitable sales, build customer relationships, and identify new opportunities. Reporting to the TP Sales Manager & LBS Sales Director, you’ll play a key role in developing sales performance across designated branches. Your focus will be on growing customer accounts, attracting new business, and promoting our full product and service range. This is a hands-on role that will see you out in the field daily, engaging with customers, suppliers, and branch teams to deliver results.
Job Responsibility:
Manage sales performance for an agreed customer ledger, focusing on profitable growth
Identify and win new business within your trading area
Increase customer spend through targeted selling within the Total Plumbing division
Revive zero-spend or declining accounts
Actively promote branch offers, company promotions, and the wider LBS Group offering
Conduct daily site and customer visits, maximising the number of calls each day
Work closely with suppliers to secure competitive buying prices and profitable selling margins
Host and organise customer events, sometimes outside regular working hours
Maintain accurate weekly call logs and reports for the Sales Manager and Commercial Director
Support branches when needed, including covering other areas periodically
Requirements:
Experienced in business development, ideally in plumbing, heating, or building supplies
Commercially aware with strong negotiation skills
Confident building relationships with customers and suppliers
Self-motivated, organised, and able to manage their own time effectively
A strong communicator with a professional approach
Comfortable working both independently in the field and as part of a wider team
Organised, adaptable, and solution focused
Willingness to take initiative and step up when needed
What we offer:
Company Car/Car Allowance
Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities