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Total Plumbing Business Development Manager

United Kingdom, Ammanford · Job Posted April 20, 2026
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Job Description

LBS Builders Merchants is a market-leading, award-winning business with a strong reputation for quality products and exceptional customer service. Our Total Plumbing division continues to grow, and we’re now seeking a dynamic Total Business Development Manager to help drive profitable sales, build customer relationships, and identify new opportunities. Reporting to the TP Sales Manager & LBS Sales Director, you’ll play a key role in developing sales performance across designated branches. Your focus will be on growing customer accounts, attracting new business, and promoting our full product and service range. This is a hands-on role that will see you out in the field daily, engaging with customers, suppliers, and branch teams to deliver results.

Job Responsibility

  • Manage sales performance for an agreed customer ledger, focusing on profitable growth
  • Identify and win new business within your trading area
  • Increase customer spend through targeted selling within the Total Plumbing division
  • Revive zero-spend or declining accounts
  • Actively promote branch offers, company promotions, and the wider LBS Group offering
  • Conduct daily site and customer visits, maximising the number of calls each day
  • Work closely with suppliers to secure competitive buying prices and profitable selling margins
  • Host and organise customer events, sometimes outside regular working hours
  • Maintain accurate weekly call logs and reports for the Sales Manager and Commercial Director
  • Support branches when needed, including covering other areas periodically

Requirements

  • Experienced in business development, ideally in plumbing, heating, or building supplies
  • Commercially aware with strong negotiation skills
  • Confident building relationships with customers and suppliers
  • Self-motivated, organised, and able to manage their own time effectively
  • A strong communicator with a professional approach
  • Comfortable working both independently in the field and as part of a wider team
  • Organised, adaptable, and solution focused
  • Willingness to take initiative and step up when needed

What we offer

  • Company Car/Car Allowance
  • Profit Share Bonus Scheme
  • Online discount portal including money off retail brands and holidays
  • Employee Care Helpline and access to a digital GP
  • staff discount scheme
  • Death in Service benefit
  • formal training and career progression opportunities

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