Tortilleria Manager

Tortilleria Manager is responsible for planning, directing, and managing the operations and performance of the Tortilleria Department in order to achieve and maintain department goals. Responsible for training, coaching, and monitoring all team members on their job duties according to company policies and procedures. Ensures all tortilleria products prepared by assistant tortilleria managers, nixtamaleros, and tortilleria clerks are consistent in quality, appearance, and weight according to company guidelines and standards. Maintains a presentable department image to our customers through a consistently clean and attractive department. Responsible for smiling and greeting all customers while delivering extraordinary customer service and responds to customers’ requests, to meet the goals and objectives of the department.