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The Tools and Equipment Technical Sales Specialist is responsible for generating and increasing Tools and Equipment sales through NAPA stores and the end user accounts they service. This customer facing role focuses on coordinating and implementing market share-driving products and programs as the street level within a defined sales territory.
Job Responsibility:
Customer relationship responsibilities
Problem solving by identifying and addressing customer concerns through discovery and a methodical approach
Effectively convey product information
Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships
Demonstrate passion for the product, industry, and the sales process
Flexibility in processes being able to adjust your approach based on customer preference and market conditions
Maintain strong relationships and consistent communication to promote product and services
Work closely with store decision makers to expand business volume by identifying and converting sales opportunities
Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs
Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments
Leverage team knowledge of peers and suppliers to advance personal knowledge
Identify areas of opportunity and advise management accordingly
Maintain and advance understanding of product offerings, education, programs, warranties, and rebates
Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges
Perform periodic account reviews to update management on key progress indicators
Any other duties assigned by director supervisor
Requirements:
Bachelor’s degree in business, Marketing, or related field
advanced degree or relevant certifications are preferred
Sales management experience, preferably within the automotive aftermarket or tools and equipment industry
Proven track record of meeting or exceeding sales goals
Strong leadership skills
Excellent communication, negotiation, and interpersonal skills
Ability to think strategically and execute tactically in a fast-paced environment
Proficient with CRM and sales analytics tools
Nice to have:
Advanced degrees or professional certifications related to sales or management
Experience managing geographically dispersed sales teams
Deep knowledge of automotive tools and equipment market
What we offer:
Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs