Tooling Support Technician Job at KP Staffing (Fort Worth)

Field Tool Technician

The Victaulic tool team is searching for a Field Tool Technician to join our App...

Location

United States , Atlanta, Georgia; Charlotte, North Carolina

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Associate and technical degree preferred
3+ years of field service or equipment maintenance experience required
Proficient in diagnostic software, equipment management systems and computerized maintenance programs preferred
Mechanical aptitude and high organizational skills
Proficient in reading technical manuals, schematics, shop math, and precision instrument reading
Capable of performing all field service functions including equipment setup, maintenance, and repair
Capable of taking verbal and written instructions, working independently at customer sites, and providing excellent customer service
Capable of lifting within OSHA-approved safe lifting limits and working at heights, in confined spaces, and various industrial environments at customer facilities
Must be comfortable with extensive travel (up to 80%)
Proficient in Microsoft Office Products, utilizing computer systems and software applications to generate customer service reports and maintain tool maintenance databases

Job Responsibility

Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
Independently coordinate and schedule customer visits based on availability and customer requirements
Maintain relationships with independent customers supported
Provide onsite consulting services to the customer regarding tool operation and shop setup to maximize productivity of tool
Provide on-site tool support and maintenance services at customer facilities
Learning and understanding the company's line of tools, equipment, and specialized instruments used at customer locations
Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
Perform on-site calibration, testing, and commissioning of newly installed tools and equipment at customer locations
Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations

What we offer

Company vehicle
Laptop
iPhone
Corporate credit card
Car maintenance card
Health and welfare benefits
401K
Life insurance
Long and short-term disability
Parental leave

Fulltime

Field Tool Technician

The Victaulic tool team is searching for a Field Tool Technician to join our App...

Location

United States , Dallas, Fort Worth

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Associate and technical degree preferred
3+ years of field service or equipment maintenance experience required
Proficient in diagnostic software, equipment management systems and computerized maintenance programs preferred
Mechanical aptitude and high organizational skills
Proficient in reading technical manuals, schematics, shop math, and precision instrument reading
Capable of performing all field service functions including equipment setup, maintenance, and repair
Capable of taking verbal and written instructions, working independently at customer sites, and providing excellent customer service
Capable of lifting within OSHA-approved safe lifting limits and working at heights, in confined spaces, and various industrial environments at customer facilities
Must be comfortable with extensive travel (up to 80%)
Proficient in Microsoft Office Products, utilizing computer systems and software applications to generate customer service reports and maintain tool maintenance databases

Job Responsibility

Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
Independently coordinate and schedule customer visits based on availability and customer requirements
Maintain relationships with independent customers supported
Provide onsite consulting services to the customer regarding tool operation and shop setup to maximize productivity of tool
Provide on-site tool support and maintenance services at customer facilities
Learning and understanding the company's line of tools, equipment, and specialized instruments used at customer locations
Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
Perform on-site calibration, testing, and commissioning of newly installed tools and equipment at customer locations
Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations

What we offer

Company vehicle
Laptop
iPhone
Corporate credit card
Car maintenance card
Health and welfare benefits
401K
Life insurance
Long and short-term disability
Parental leave

Fulltime

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...

Location

United States , Atlanta

Salary:

20.00 - 25.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Acquire deep understanding of the company's products or services
Knowledge of relevant technologies, platforms, and systems
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively

Job Responsibility

Provide technical support to customers via various channels, including phone, email, and chat
Troubleshoot and resolve technical issues related to the company's products or services
Collaborate with other teams to address and resolve customer problems effectively
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience

Fulltime

Technical Support Technician

Empowering the Future of Mobility: Join Powerdot’s Innovative Team. Charging you...

Location

Portugal , Porto

Salary:

Not provided

Powerdot

Expiration Date

Until further notice

Requirements

Technical background in electrical, electronic, or IT systems (degree or equivalent experience)
Experience in remote technical support and the EV charging industry
Strong analytical and problem-solving skills
Excellent written and verbal communication skills in English and Portuguese
Ability to work collaboratively with distributed teams
Familiarity with OCPP, network diagnostics, and field operations tools
Based in Porto

Job Responsibility

Provide real-time technical support to field technicians during on-site interventions (hardware, firmware, or any other topic network-related)
Diagnose and guide troubleshooting steps remotely via system monitoring tools and communication platforms
Escalate complex issues to the supplier and following up
Monitor charger health and performance remotely, identifying and addressing potential issues proactively
Create and maintain clear, standardized service and troubleshooting guides
Document intervention procedures, best practices, and common fault patterns
Collaborate with engineering and product teams to update documentation following firmware or hardware changes
Ensure that internal and external documentation (manuals, FAQs, training material) remains accurate and up to date
Act as a central point between field teams and product/engineering
Record and report recurring issues to help improve system reliability and training materials

What we offer

Private health insurance coverage
Gym membership
Flexible working hours
Annual offsite
Regular team-building events
English Training
Free office snacks and unlimited coffee
Meal allowance for every worked day
Special discounts for charging your electric vehicle

IT Support Technician

Location

Canada , Calgary

Salary:

36.00 USD / Hour

NSPR IT Services & Solutions

Expiration Date

Until further notice

Requirements

User support and Software troubleshooting
Hardware diagnostics and setup
Windows, Linux OS, Windows server -16/19
Troubleshooting Networking Issues
LAN/WAN, TCP/IP, PCOIP
VMWare/Hyper-V
Windows/Azure Active directory
Endpoint Protection
ITIL Concepts, SLA
BMC Remedy, Cherwell

Job Responsibility

Provide Level 2 on-site IT support across client locations
Configure and deploy Windows and Mac laptops, ensuring compliance and user readiness
Work on Autopilot provisioning and provisioning package (PPKG) creation for efficient and hands-free Windows deployments
Troubleshoot MDM issues and support cross-platform environments (Windows/macOS)
Manage and track IT assets (laptops, peripherals, conference room equipment) to maintain inventory accuracy
Diagnose & resolve software, hardware, and network-related issues within SLA using ServiceNow
Check, maintain and ensure that all the systems are running smoothly
Troubleshoot and solve technical problems, install or update required software and hardware and recommend software for the company to improve productivity
Update customer data and generate monthly performance and support reports
Provide advice and training to users in response to identified difficulties

Fulltime

Product Support Technician

We are seeking a Product Support Technician for our client’s Project Amplify tea...

Location

United States , Beaverton

Salary:

30.00 - 34.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

BS in Engineering or related fields -OR- AS plus 2 years of experience
Effective communication, people, and collaboration skills
History of conducting hardware repairs and documenting in systems
Bias toward action and resilience in the face of challenges
Experience in robotics or mechatronics is a plus

Job Responsibility

Work closely with the Engineering Lead to understand the hardware design and vision, then work relentlessly to ensure a healthy fleet of hardware is available at all times
Develop new tools, methods, and procedures to document hardware status, version history, or capture data
Interface with the Engineering Team to collaborate on the best approach to testing and verifying designs
Brainstorm on assisting with quick solutions to unforeseen issues in product or test equipment
Analyze and summarize hardware health, then communicate findings to the Amplify Project Team
Utilize electronics and mechanical aptitude to assemble, rework, and troubleshoot mechatronic systems
Perform functional checks on devices that may be operating outside of normal parameters
Correlate sensor values to their real-world implications utilizing established diagnostic tools
Support build operations and utilize tools ranging from manual hand tools, epoxies, heat presses, and laser cutting equipment
Organize, track, and maintain spare parts inventory necessary for quick turnaround repairs

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match

Fulltime

Desktop Support Technician

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, op...

Location

United States , Rockville

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a high school diploma/GED and 3+ years of Desktop Support experience
Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, tablets, printers), PC operating systems, (Windows 10/11, MacOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, smart phones, and other standard end user managed tools and peripherals
Must have demonstrated experience supporting a Windows 10/11 environment
ITSM ticketing system experience required
Demonstrated ability to communicate orally and in writing
Must have a positive and patient customer service attitude
Must be able to work independently and within a team
Must be able to attain agency suitability clearance prior to start date

Job Responsibility

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, HW, and peripherals
Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding
Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning
Documents, tracks, resolves, and reports on incidents and requests using ServiceNow
Escalates incidents to the appropriate team when the incident cannot be resolved by Tier 2

Fulltime

Working Student - IT Support Technician

At NewStore, we’re building a different kind of internal IT experience - one tha...

Location

Germany , Berlin

Salary:

Not provided

NewStore

Expiration Date

Until further notice

Requirements

Some hands-on experience in IT support, helpdesk, or similar - through a previous role or internship
Comfortable with basic troubleshooting of hardware and software issues (MacOs, Jamf, okta and slack), and eager to build deeper expertise
A proactive, people-first mindset with a focus on excellent customer service
Strong organizational skills and attention to detail

Job Responsibility

End-User Support: Provide prompt and professional support to NewStore employees on all technical questions related to IT software
Issue Resolution: Support the team in analyzing and troubleshooting common hardware and software issues (e.g., laptops, mobile devices, productivity tools)
IT Advising: Support employees with basic guidance on hardware and software usage
Service Desk Monitoring: Proactively monitor the IT Service Desk queue to ensure timely response and resolution of support requests
Employee Onboarding & Offboarding: Coordinate and execute the IT onboarding of new hires (including provisioning accounts and equipment) and ensuring secure offboarding
Equipment Management: Assist with ordering and tracking IT equipment, working alongside senior team members
Hardware Decommissioning: Identify and decommission non-compliant or obsolete hardware in accordance with company policies

What we offer

Generous PTO and R&R
Professional Growth: dedicated personal development budget and a learning-centric environment
Flexible Work Options: option to work remotely
Balanced Work-Life: life-friendly working hours
Financial Rewards: employee stock options and a quarterly bonus based on company performance

Tooling Support Technician

KP Staffing

Location:
United States , Fort Worth

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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Requirements:

Additional Information:

Job Posted:January 03, 2026

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