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Tooling Innovation Specialist

Hungary, Budapest · Job Posted January 19, 2026
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Job Description

This role is responsible for driving innovation across the end-to-end technological ecosystem underpinning BT International’s products and service offerings. It will play a pivotal role in the transformation of BT International’s operations by working with multiple stakeholders to ingest requirements, design solutions, and deliver continuous service improvements.

Job Responsibility

  • Drive the engineering organisation’s ability to deliver high-quality code on time and on budget, embedding measurability and predictability into engineering capabilities
  • Oversee technical decisions, technology choices, and architectures for high-performance products and platforms, balancing short-term impact with long-term transformation
  • Monitor and manage timely releases, ensuring compliance with release quality metrics
  • Provide consultation on complex and strategic issues using advanced technical knowledge, developing bespoke or leading-edge solutions
  • Drive the implementation of the technical roadmap to meet business and engineering needs
  • Implement engineering and operational excellence initiatives, including metrics and processes for continuous assessment and improvement
  • Act as an influencer within the software engineering function, implementing the technical vision and driving innovation in new technologies, platforms, and applications
  • Develop “best-in-class” engineering services, ensuring components are modularised, secure, reliable, diagnosable, actively monitored, and reusable
  • Oversee the implementation of new architectures, standards, and methods for enterprise-scale systems, proactively removing blockers for the team
  • Perform research and deep-dive data analysis to identify issues and reduce technical debt
  • Support the adoption of new architectures, standards, and methods for enterprise systems
  • Coordinate the evaluation and deployment of high-quality tools and automation to support continuous delivery and developer productivity
  • Build and maintain an engineering culture that fosters innovation and creativity while ensuring predictable and reliable delivery
  • Champion and share knowledge on emerging software engineering trends
  • Conduct market research into the latest technology trends and competitor activity to shape innovation direction
  • Present BT’s innovation capabilities to support customer bids, requiring strong presentation and PowerPoint skills

Requirements

  • Minimum 3 years’ experience in a managed service provider or telecommunications company
  • Strong ability to lead technical discussions and deliver complex customer outcomes
  • ITIL v4 Foundation certification (mandatory)
  • Degree in Business IT or related field (preferred)
  • Background in DevOps, ITSM, OSS tooling, or related technologies (preferred)
  • Experience with ServiceNow, Entuity Network Analytics, IBM SevOne, NetBrain Technologies, Ansible Platform (advantageous)
  • Storytelling with data – ability to build cases for change, drawing on analytics, and communicate effectively to business audiences
  • Business acumen – understanding of business strategy, organisational performance drivers (including people), and financial literacy (KPIs, business cases)

Nice to have

Background in BSS ITSM tooling, OSS tooling management, and/or MSP/Telco services

What we offer

  • Bonus
  • Company car or car allowance
  • Health Insurance
  • Cafeteria
  • Smart working allowance

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