Tocc network operations manager, TUI

TUI

Location:
United Kingdom, Luton

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Shift-based role based onsite in TUI Operations Control Centre (TOCC) with accountability for operational delivery and control of airline operations across 5 group AOCs, including short and long-haul operations with a fleet of c.125 B737/B787 aircraft across Europe and beyond. The role provides on-shift management of TOCC, managing operational control of TUI Airline flying programmes, and ensuring aircraft fleet and schedules are coordinated to enable safe, compliant, on-time operations.

Job Responsibility:

Lead the active management on-shift of all TUI aircraft operations to ensure safe & compliant delivery of commercial passenger, adhoc, cargo or non-revenue aircraft operations
Make key operational decisions balancing aircraft, crew, and external factors to meet punctuality, cost, and customer experience targets
Respond to minimise impacts of irregularities & disruptions within the fleet
Lead and escalate initial response during major disruption or incidents
Inspire, lead, coach, and develop Operations Control team
Develop and maintain close cooperation with TUI Group Operations Centre (GOC)
Undertake short notice applications for airport slots, operating licences, overflight/landing permits
Manage emergency lease-in/out operations across the Group
Provide clear updates to support accurate EU261 evidence

Requirements:

Proven management experience within an Airline Operations Control Centre (OCC)
Broad aviation experience (e.g., Network Ops, ATC, Flight Crew, Ground Handling) or relevant qualifications
Confident decision-maker under pressure
Results-driven with strong focus on targets and performance
Adaptable and responsive in fast-changing operational scenarios
Able to build strong, collaborative relationships with awareness of cultural differences
Customer-focused
Commercially aware with understanding of long-term business impacts
Self-motivated leader who inspires and guides teams
Provides constructive feedback to drive continuous improvement
Embraces change and thrives in dynamic, complex environments
Resilient, calm, and effective under pressure
Confident communicator with senior stakeholders across regions
Minimum age of 21 years due to regulatory requirements

What we offer:

Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Dynamic working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Local charity and sustainability initiatives

Additional Information:

Job Posted:
November 27, 2025

Expiration:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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Tocc network operations manager

TUI

Location:United Kingdom, Luton

Category:-

Contract Type:Not provided