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Shift-based role based onsite in TUI Operations Control Centre (TOCC) with accountability for operational delivery and control of airline operations across 5 group AOCs, including short and long-haul operations with a fleet of c.125 B737/B787 aircraft across Europe and beyond. The role provides on-shift management of TOCC, managing operational control of TUI Airline flying programmes, and ensuring aircraft fleet and schedules are coordinated to enable safe, compliant, on-time operations.
Job Responsibility:
Lead the active management on-shift of all TUI aircraft operations to ensure safe & compliant delivery of commercial passenger, adhoc, cargo or non-revenue aircraft operations
Make key operational decisions balancing aircraft, crew, and external factors to meet punctuality, cost, and customer experience targets
Respond to minimise impacts of irregularities & disruptions within the fleet
Lead and escalate initial response during major disruption or incidents
Inspire, lead, coach, and develop Operations Control team
Develop and maintain close cooperation with TUI Group Operations Centre (GOC)
Undertake short notice applications for airport slots, operating licences, overflight/landing permits
Manage emergency lease-in/out operations across the Group
Provide clear updates to support accurate EU261 evidence
Requirements:
Proven management experience within an Airline Operations Control Centre (OCC)
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