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We are seeking an experienced Business Systems Analyst with hands-on expertise in Toast (POS system) to lead a short-term implementation and optimization engagement. This consultant will be responsible for executing a 30-day Toast implementation, ensuring accurate data mapping, reporting integrity, and alignment with operational workflows. This role requires a strong blend of technical system knowledge and functional business analysis, particularly within restaurant or hospitality environments. The consultant will work cross-functionally with operations, finance, and leadership to ensure reporting accuracy and system effectiveness. This is a fully remote engagement, with an initial onsite kickoff in Tampa, FL (travel expenses covered).
Job Responsibility:
Lead and execute a Toast POS implementation within a 30-day timeline
Extract, validate, and map data across Toast to ensure accuracy and completeness
Generate and analyze key operational and financial reports, including: Labor reporting
Profitability reporting
Tips distribution analysis (including gratuity integration)
Partner with internal stakeholders to validate reporting logic and business rules
Collaborate directly with Toast support for system configuration, including: Gift card management and database setup
Differentiation of delivery vs. catering revenue streams
Analyze inventory data to identify: Waste trends
Product shortages
Support menu configuration and updates, including recipe alignment
Assist with invoice and expense data workflows, including coordination with third-party tools (e.g., Extra Chef)
Provide documentation, recommendations, and knowledge transfer at project completion
Requirements:
5+ years of experience as a Business Systems Analyst or similar role
Direct, hands-on experience with Toast POS (REQUIRED – must have implemented or heavily configured Toast)
Proven experience leading or supporting system implementations within tight timelines
Strong reporting and data analysis skills (labor, sales, profitability)
Experience with data mapping, validation, and system reconciliation
Ability to interface with both technical teams and business stakeholders
Strong problem-solving skills with a focus on process improvement
Nice to have:
Experience in restaurant, hospitality, or food service environments
Familiarity with inventory management and menu configuration within POS systems
Exposure to tools such as Extra Chef or similar AP/invoice automation platforms
Experience working in Mac-based environments
What we offer:
Medical, vision, dental, and life and disability insurance