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In this role, you will be part of the Center of Excellence team that focuses on Product Management, Implementation Support, and Product Support Escalation. You will be responsible for subject matter expertise, product expertise, and technical proficiency to work cross-functionally with product engineering counterparts, sales, sales engineering, customer success, customer support, and external customers.
Job Responsibility:
Domain Expertise, an expert for Banking/Bank Fee Analysis
Ownership of BAM/BFA Product within Trovata TMS
Manage release schedule for enhancements and fix list
Create and manage business requirements as required
Work with product engineering to refine implementation
Be aware of what competitors do, provide sales differentiators, competitor pricing input as requested
Contribute customer and market feedback to influence details of product roadmap
Provide sales support to pre-sales engineering when and as needed including participation in workshops
Oversee new release testing as it pertains to your product responsibility
Build and maintain product documentation on features in partnership with support team
Build re-usable customer and partner training assets for enabling partners to delivery customer projects
Ability to oversee implementation delivery
Contribute to Internal Product Knowledge Base
Providing the highest level of support if the support team needs specific product expertise that they are not able to provide
Requirements:
Experience working with treasury management systems in the area of bank fees, bank account management, cash management, or payments
Business understanding of corporate cash management, banking, cash accounting, and finance
Experience with Balance and transaction Reporting, Payment Interfaces with Banks in formats such as BAI, SWIFT, EDI, JSON
Knowledge of SQL and database technology required
Excellent presentation, verbal and written communication skills
MS/BS in MIS or equivalent required
What we offer:
Remote-first/flexible work environment
Flexible PTO
Paid Parental Leave
Health, Dental & Vision Insurance with premiums covered by Trovata (99% for Employees and 75% for Dependents)
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